Senior Specialist - Strategic Account

As the Senior Specialist – Strategic Account, you will support strategic customer relationships to develop significant, long-term contractual agreements by providing services to our customers including sales supports, material sourcing, vendor management, supply chain management and expediting. You will maintain contact with account(s) and work with supplier partners to maintain service levels and best sourcing practices. You will identify opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach/framework. Responsibilities: Key point of contact for customers, suppliers and our operations team to manage order entry and fulfillment Support and coordinate the execution of strategic account plans and playbooks Expedite material to meet contractual obligations and customer requirements Coordinate regular, scheduled account reviews, identifying and resolving problems Support implementation of new tools and process improvements to support departmental strategy, with support from senior management Maintain reporting for internal and customer requirements Source alternate products as needed to maintain delivery schedules or stock requirements Execute customer requests with operations team to ensure delivery and packaging requirements are met Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer Qualifications: High School Degree or Equivalent required Bachelors Degree - Sales, Business Administration, Engineering, or relevant field preferred 5-7 years of experience maintaining and developing key relationships 5-7 years with sourcing, RFQ and business support administration Strong verbal, written, persuasion and interpersonal skills Proficiency with CRM software and Microsoft Office 5+ years of industry product knowledge preferred 5+ years of experience in supporting business and customer service preferred Ability to travel 0% - 25% Compensation Details $25.43 - $33.06 Per Hour This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here . At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company. Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religio…

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