Senior Night Warehouse Supervisor

Senior Night Warehouse SupervisorJob DescriptionAbout Apple Express Courier Ltd. Apple Express provides our customers with strategic transportation and logistics services through the utilization of our people’s skills, processes, and technology. We create innovative solutions, delivering exceptional value and service quality for the Healthcare, IT, E-commerce, and Logistics sectors across Canada. At Apple Express, we are committed to operational excellence, innovation, and creating a workplace where employees are empowered to grow, contribute, and succeed. We foster a culture built on respect, teamwork, accountability, and continuous improvement. Position Summary Reporting to the Senior Warehouse Manager and Vendor Support , the Senior Night Warehouse Supervisor is responsible for overseeing all night-shift warehouse operations, including receiving, order fulfillment, inventory control, and shipping activities. This leadership role ensures operational efficiency, productivity, safety compliance, and exceptional service delivery while developing and supporting warehouse team members. The successful candidate will provide hands-on leadership, drive process improvements, manage performance, and contribute to achieving operational and customer satisfaction goals. What You'll DoWarehouse Operations Management Plan and schedule warehouse staff to support receiving, order fulfillment, inventory management, and shipping activities. Lead daily shift meetings to communicate priorities, assign responsibilities, and coordinate workflow. Monitor productivity levels and adjust staffing resources to meet customer and operational requirements. Ensure accurate and timely receipt, processing, and shipment of products. Maintain efficient warehouse operations while controlling costs and maximizing productivity. Team Leadership & Development Recruit, onboard, and train warehouse associates as required. Provide coaching, mentoring, and ongoing development opportunities for team members. Conduct performance management activities, including goal setting, performance reviews, and corrective action when necessary. Foster a positive, collaborative, and high-performing work environment. Promote employee engagement, accountability, and teamwork. Safety & Compliance Champion a strong safety-first culture throughout warehouse operations. Ensure compliance with company policies, procedures, and applicable health and safety regulations. Monitor workplace safety communications and conduct regular safety discussions with employees. Investigate incidents, accidents, and near misses and implement corrective actions to prevent recurrence. Ensure all associates follow Standard Operating Procedures (SOPs) and record-keeping requirements. Customer Service & Cross-Functional Collaboration Act as a liaison between clients, warehouse operations, transportation teams, and management. Work closely with internal stakeholders to ensure customer requirements are consistently met. Address operational challenges quickly and effectively while maintaining service excellence. Provide regular operational updates and performance reports to leadership. Continuous Improvement & Business Performance Monitor team performance against productivity goals and Key Performance Indicators (KPIs). Participate in operational planning and budgeting activities. Identify opportunities to improve workflow, efficiency, service quality, and cost management. Lead continuous improvement initiatives that support business objectives and operational excellence. Seek guidance and partner with Human Resources on employee-related matters when appropriate. What You BringLeadership & Operational Skills Strong leadership capabilities with the ability to motivate, engage, and develop teams. Excellent decision-making skills with the ability to assess risks and operational impact. Demonstrated ability to manage multiple priorities in a fast-paced environment. Strong organizational and resource-planning abili…

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