Senior Manager Operations - Logistics & Distribution (NO REMOTE WORK)

Company Overview Over the last 75 years, Omcan has grown to become a leading supplier to the food service industry in Canada and the USA. Our success over these many years is directly attributed to our established relationships with all of our valued customers and through providing them with Diverse, Dependable and Proven products. Omcan continues to help our customers remain competitive. With associates in North America, and Asia, our global footprint continues to expand and we hold to the principal that customers benefit from the accessibility and familiarity of sales teams. In over 200,000 sq. ft. of warehouse space we stock over 6,500 quality food equipment and supplies for the food preparation market. Check out this video to learn more about our culture! https://www.youtube.com/watch?v=qXOxpyNloHg We are proud to offer: 3 Weeks vacation Competitive Salary and incentives A unique team spirit and culture: Family-Oriented! RRSP/DPSP Plan Continuing Education and Tuition Assistance Comprehensive Health and Dental Benefits Employee Referral Program The Opportunity Omcan is entering its next chapter: our Buffalo, New York distribution centre is coming online, our U.S. expansion is accelerating, and our warehouse network now spans multiple facilities across three markets. We are creating a new senior leadership role to own the entire physical flow of our business — every warehouse, every container, every skid, every shipment — from the moment product leaves a supplier's dock to the moment it arrives at a customer's door. This role succeeds a long-tenured Director of Operations, with a planned transition and overlap period to hand off relationships, systems knowledge, and site history. Reports to: Vice President Direct reports: Supervisor of Logistics; Warehouse Manager; Inventory Control, and Parts & Service Scope: All Omcan warehouses — three in Mississauga, ON; one in Los Angeles, CA; one in Buffalo, NY — all inbound and outbound freight, and the company delivery fleet About the Role Twelve months from now, you will have taken full ownership of our distribution network, brought the new Buffalo facility to full operating rhythm, and built a unified playbook for receiving, storage, fulfillment, and freight across all sites. You will lead an established team — the Supervisor of Logistics, the Warehouse Manager, the Inventory Control, Parts & Service Supervisor report directly to you — and you will be the executive accountable for service levels, freight cost, inventory accuracy, and warehouse safety across the company. You will also be responsible for our Joint Health & Safety Committee and maintenance. What You'll Own Fulfillment performance across every site — consistent standards for receiving, put-away, picking, packing, and shipping, for both skidded equipment and high-volume service parts, across multiple operating companies sharing the same network. Total landed freight cost and the company fleet — inbound international containers, cross-border Canada–U.S. moves, domestic LTL/FTL, and small parcel — including carrier selection, rate negotiation, routing, and claims, alongside our own delivery fleet: driver management, routing, vehicle maintenance, and transport compliance. Inventory accuracy and control across the full catalogue, in partnership with the Inventory Control Supervisor — cycle counts, bin-location discipline, shrink reduction, slotting, and space utilization, with clean system-to-shelf integrity in SAP. Reverse logistics, Parts & Service — returns, RAs, warranty parts, returns-to-vendor, and the credit process behind them — so returned product moves as deliberately as outbound product. Health & Safety compliance — Ontario OHSA and U.S. OSHA, powered equipment and forklift certification programs, WHMIS, joint health and safety committees, incident investigation — and cross-border trade compliance in partnership with our cu…

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