Senior Fleet Leader - Tankers

JOB SUMMARY: As Fleet Leader for Action Resources, you are responsible for growth and development of a profitable successful transportation operation of the driver fleet. Oversee the coordination and management of loads to remain cost effective as a company. Fleet leaders collaborate with all Sr. Fleet Leaders and drivers based out of all existing markets with primary focus on their assigned market. DUTIES AND RESPONSIBILITIES: Focus on managing key areas of Operations: Safety, Service, Revenue, Assets and Costs Leading the recruiting and hiring of drivers, managing their performance and behavior Enthusiastically implement and support all company quality and safety improvement efforts. Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service Serves as the company liaison for customers, resolve issues, respond to inquiries identify new business opportunities and appropriately grow existing business. Willing to understand and support change, as it relates to processes, structure and business modeling. Manage the retention, recruitment and hiring of drivers; treating drivers fairly, respectfully and honestly. Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives. Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities Ability to effectively handle or escalations and time critical issues, perform transactions in a timely and accurate manner. Identify process breakdowns and develop improvement plans with partners to resolve. Serves as first point of contact for the driver fleets work issues, problems and troubleshooting. Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility. Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices. Duties and responsibilities as assigned by Lead Fleet Leader EXPERIENCE AND SKILL REQUIREMENTS: Bachelor’s degree or equivalent experience in the transportation field preferred 1-3 years’ experience fleet leader experience Experience in the transportation field preferred. Familiar with Transportation Management Software (ie: TMW, McLeod) Proficiency in using Microsoft Office suite (Word, Excel, Powerpoint, Outlook) Excellent written and oral communication skills. BUSINESS & LEADERSHIP COMPETENCIES Being a servant leader to your fleets and customers. Teambuilding skills and the ability to drive change. Strong analytical and problem solving skills. Coaching and development skills. Strong supervision, planning, coordination, negotiations, and employee relations skills.

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