Senior Director, Aviation and Logistics Solutions

Job Description: POSITION SUMMARY As a key contributing leader of the Digital and IT leadership team, the Senior Director, Aviation and Logistics Solutions will define and drive the suite of digital capabilities supporting aviation, ground transportation, logistics coordination, and fleet operations. This leader will build and maintain reliable mobile and web applications that provide real-time visibility and orchestration across several mission critical capabilities for the organization. This leader will be charged with the following mandates: Ensure the highest level of compliance of our logistical systems in accordance with FAA and other international regulatory agencies Develop and execute the aviation and logistics solutions, connecting flight operations, ground transportation, fleet management, third-party partners, and end-to-end mission coordination. Build and maintain resilient mobile and web applications that support dispatchers, aviation teams, logistics coordinators, third-party drivers, and other stakeholders As a visible leader in the organization, you will build trusted relationships with aviation and logistics business teams to ensure enablement of solutions. You will be a player and a coach, translating frontline needs into scalable digital solutions that truly enable the ability to safe a life through organ transplant. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Aviation and Logistics Solution Strategy Define and execute a multi-year product and capability roadmap for aviation operations, logistics coordination, ground transportation, fleet management, and end-to-end mission execution. Develop a deep understanding of flight operations, dispatch, routing, scheduling, ground transportation, third-party driver coordination, fleet operations, and the needs of teams working in time-sensitive environments. Partner tightly with aviation, logistics, clinical operations, quality, regulatory, data, infrastructure, enterprise applications, and cybersecurity teams to deliver integrated and compliant capabilities. Aviation, Transportation and Logistics Solutions Own the lifecycle of the application portfolio, including architecture, delivery, adoption, reliability, usability, support, enhancement, and retirement. Build and maintain responsive mobile and web applications that enable dispatch, flight coordination, routing, status tracking, communications, exception management, and operational decision-making. Enable end-to-end ground transportation coordination with third-party drivers and transportation providers, including assignment, scheduling, location and status visibility, communications, proof of service, and performance management. Deliver fleet-management capabilities spanning vehicle availability, utilization, maintenance, inspections, compliance, telematics, safety, and lifecycle planning. Design and govern real-time event-streaming architectures that ingest, process, distribute, and retain operational events from aircraft, vehicles, mobile devices, partners, and enterprise systems with appropriate resilience, ordering, traceability, and latency. Ensure solutions comply with applicable FAA requirements, international civil aviation regulations, data residency obligations, security standards, quality controls, and validated-system practices. Partner with appropriate teams to build high value ML and AI use cases that will be embedded within your portfolio of solutions Provide real-time operational visibility, alerts, escalation workflows, and analytics that improve coordination, anticipate disruptions, and support rapid recovery. MANAGEMENT RESPONSIBILITIES Build and maintain a high performing team responsible to execute the scope of responsibility Manage and maintain partner relationships across technology and service providers that support your function. Hold our partners accountable in getting the most value from our relationships Develop organizational capabilities, su…

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