Senior Analyst, Transport Systems

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Job Summary The Supply Chain Systems team drives the standardization, implementation, and continuous improvement of processes and systems across the Supply Chain network, partnering closely with Operations and IT. The Senior Analyst, Transport Systems will focus on implementing, enhancing, and supporting transportation systems, translating business requirements into effective technology solutions. The role will support system implementations from requirements gathering and testing through deployment, training, and ongoing support, while contributing to Agile delivery practices. The ideal candidate is analytical, proactive, and collaborative, with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Transportation Systems Implementation: Lead and support key workstreams associated with the design, testing, implementation, enhancement, and sustainment of transportation applications supporting operational processes. Business & Systems Analysis: Partner with Transport Operations subject matter experts to understand business processes, identify business needs and translate them into functional requirements, user stories and system solutions. Business/Technology Partnership: Act as a key liaison between Transport Operations, Loblaw Technology (IT), vendors and other stakeholders to ensure business requirements are understood and successfully delivered. Project & Agile Delivery: Support project delivery using both traditional (Waterfall) and Agile project delivery methodologies. Facilitate or support scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives. Backlog & User Story Management: Develop, refine and prioritize user stories and acceptance criteria in partnership with business stakeholders and technology teams, ensuring the backlog is prepared to support upcoming development sprints. Testing & Deployment: Coordinate and support QA, SIT and UAT activities, including the development of test scenarios, defect management, business validation and readiness for implementation. Implementation & Change Management: Support implementation planning, cutover/go-live, post-implementation validation and stabilization activities while working with operational stakeholders to drive adoption of new applications and business processes. Application Support & Sustainment: Represent Transport Operations by partnering with Loblaw IT to ensure transportation application issues are effectively managed. Monitor, prioritize and escalate functional, integration and performance issues to ensure timely resolution within established SLAs. Process Improvement: Analyze transportation processes, system performance and operational issues to identify opportunities for system optimization, automation and process improvement. Stakeholder Communication: Provide clear and concise updates to operational leadership and project stakeholders regarding project status, risks, issues, system availability, upcoming changes and implementation readiness. Training & Knowledge Transfer: Develop and maintain process documentation, support the development of training materials and provide coaching and knowledge transfer to SMEs and end users. Accountability & Initiative: Demonstrate a high…

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