Sampler/Airfreight Order Shipper
HACO CULINARYDescription: GENERAL SUMMARY: This is an hourly position in City of Industry, CA that reports to the R&D Manager & coordinates with R&D & Sales Department on products required for sample. Samples are for existing customers, potential new customers, brokers, and/or sales team members. Sampler requests standards products from Inventory/Warehouse; prepares & packs samples for shipment; handles shipment of airfreight orders for standard GFF products. Ensure samples & airfreight order are securely packed, labeled & shipped on time. Sampler maintains organization & cleanliness of Sample Room including 2 refrigerators containing various product samples. SCOPE OF JOB FUNCTION Manage sample requests as they come in; sample requests are typically from Sr. VP Sales & Marketing, Key Account Managers and/or the R&D Team. Works closely with R&D Manager & other R&D team members to ensure new product samples are sent to customers as scheduled. Work with inventory personnel to gather standard finished products from the warehouse that are required as per sample requests. Redistributes gallon products, that are commonly requested samples, into smaller portions including 6 oz, 16 oz, & half gallon jars & maintains these sample sizes in inventory to be readily available. Pack samples into appropriate packaging with cold packs to help maintain cold chain temperature during shipment. Pack airfreight orders of regular products; ensure all packages are labelled correctly & shipping documents are in order. Create shipping labels & place on each package per shipping request. Ensure samples & airfreight orders are securely packed to prevent leakage during shipment. Ensure packages are picked up by the appropriate shipping company – Fed Ex or UPS. Maintain & keep track of inventory of packaging needed for samples including Styrofoam cases, ice packs, bubble wrap, 16oz jars, cardboard boxes, & packaging paper. Submit order for replenishment as needed. Maintain an organized system of keeping bulk samples for future use & ensure all samples provided are within shelf-life. Maintain regular clean-up & organization of the Sample refrigerators & disposes expired product as appropriate. Maintain Sample Room orderliness & cleanliness on a daily basis. Maintain log of sampled material for proper inventory management. Participate in work areas inspection to detect unsafe conditions. Prepare samples for Sales Trade Shows. R&D assistance as needed including but not limited to sample mixing. Other duties as assigned. Requirements: SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED: Must have a High School Diploma or GED. 3 years’ minimum related experience in a food processing or laboratory is an advantage. Strong organizational skills with the ability to maintain accurate and detail reports. Excellent communication and interpersonal skills. Ability to work effectively with team members and collaborate across departments. Computer literate and proficient in Microsoft Office applications, including Outlook, Word, and Excel. Ability to respond to emails promptly and professionally and maintain effective communication with internal and external stakeholders. Coordinate and communicate effectively with the Sales Team regarding customer requests, product information, samples, specifications, and related activities. Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. Must be able to communicate effectively in English; bilingual English/ Spanish preferred. Must be able to lift up to 50 pounds. DESIRED: Knowledge of manufacturing environment & practices.