Sales Support and Fulfilment Specialist

Sales Support & Fulfillment Specialist Location: Spencer, Iowa (On-Site) Compensation: Range of $50,000-70,000 plus 20% performance bonus Help Shape the Future of Competitive Archery Specialty Archery is the leading provider of premium components for competitive archers, serving both direct consumers and an extensive dealer network across the United States. Our reputation has been built through continuous innovation, exceptional quality, and customer service. Position Summary We are seeking an organized and detail-oriented professional to handle both front-end sales administration and back-end order fulfillment. In this role, you will be responsible for entering sales orders and generating invoices in QuickBooks, while also physically picking, packing, and shipping daily customer orders. Key Responsibilities Sales Administration (QuickBooks): Accurately enter incoming sales orders and customer data into QuickBooks. Generate and send customer invoices, receipts, and packing slips. Process payments and update customer account records. Import sales deposits in QuickBooks. Create Aged Accounts Receivable Report using QuickBooks. Order Fulfillment & Logistics: Pick, pack, and securely label daily orders for shipment. Arrange shipping carriers (UPS, USPS, etc.) and generate shipping labels. Inspect outgoing packages to ensure quality and order accuracy. Process incoming customer returns and log damaged items. Record outbound freight costs. Order shipping supplies. Inventory & Communication: Monitor stock levels and flag low inventory to management/production team. Respond to customer inquiries regarding order status and shipping tracking. Assist with answering customer calls as needed. Assist as needed with packaging low inventory items. Expense Management: · Reconcile company credit card statements and ensure QuickBooks is updated Weekly. Trade Shows: · Travel as part of the Specialty Archery team to out-of-town trade shows as needed to assist with sales and invoicing in the booth. (ATA in Indianapolis, Indiana + Vegas Shoot in Las Vegas, Nevada, plus others as needed.) Qualifications Strong organizational, multi-tasking and time management skills. Exceptional focus on numerical accuracy and attention to detail. One to two years of experience in a warehouse, logistics, or fulfillment role. Proficiency in QuickBooks or ability to learn. Basic computer literacy with Microsoft Word and Excel. · Proven ability to work seamlessly with others, coordinate effectively across departments, and contribute to a positive, cooperative team environment. Capability to stand for long periods and occasionally lift up to 50 pounds. Compensation & Benefits Starting salary of $50,000 annually. Flexible daily start time between 7:00 am and 8:00 am Access to the company's comprehensive benefits package, including medical insurance and paid time off (PTO). Additional benefit details are available in the accompanying benefits summary. Reporting & Travel Reports directly to the General Manager. This is a full-time, on-site position based in Spencer, Iowa. Travel includes up to 10 industry trade shows/events. Why Join Specialty Archery? At Specialty Archery, you'll have the opportunity to make a visible impact. We're small enough that your ideas can shape the business and established enough that those ideas can influence the future of the archery industry. If you're excited about helping grow one of the most respected brands in competitive archery and building something meaningful alongside a team that genuinely enjoys working together, we'd love to hear from you. Pay: $50,000.00 - $70,000.00 per year Benefits: Dental insurance Health insurance Paid time off Work Location: In person

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