Sales Operations Manager – Kohl’s
CuisinartPosition Summary : This role is the primary resource for operational functions associated with driving revenue and margin for the Cuisinart business at Kohl's Department Stores. Key functions will include demand planning, forecasting, inventory management, POS & trend analysis, PO management, and daily monitoring of overall business trends and operational performance. The role will work with other Cuisinart teams cross-functionally to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts. This role reports to the National Account Manager for Kohl's. Key Responsibilities : Work closely with Demand Planning, Sales, and Kohl's on forecasting, inventory planning, and order planning. Partner with Customer Service and Sales Operations teams to ensure inventory is allocated to purchase orders on a weekly basis and ensure customer compliance standards are met. Submit monthly forecasts by item, making appropriate ad-hoc adjustments as necessary, and update the planning team on significant additions, removals, or adjustments. Conduct monthly meetings with customers' planning & replenishment teams to review trends by item, ensure both sides are aligned with future order flow to support sales plan. Lead discussion in monthly Demand Review Meetings with Demand Planning and Finance teams, reviewing prior month's results and balance of year expectations, as well as item-level over- and under-achievements to forecast. Coordinate customers' domestic/import orders with supply chain both in planning and availability dates. Work with Sales and Accounting to reconcile customers' monthly/quarterly vendor income true-up. Partner with the Sales Director and Account Managers to coordinate monthly business reviews, weekly point-of-sale reports and monthly retailer presentations. Track sales performance to promotional expectations with the sales team and help formulate a future shipment plan based on the results. Provide monthly financial update and conduct deep-dive analysis into key operational/sales performance metrics. Create ad hoc reports based on current and future business needs. Quickly develop a working knowledge of the assigned business from both a product and consumer basis for our product and our competitions. Partner with Sales Operations and Customer Service to ensure drop ship items stay in stock. Qualifications: Bachelor's degree or equivalent experience. 5+ years of experience in Forecasting/Budgeting & Demand Planning along with business analytics/financial role within the consumer products industry. May consider candidates with equivalent retail buying and planning experience, or combination of the two. Experience working with or within retail buying and planning. Proficiency in Microsoft Excel and PowerPoint. Ability to draw insights across multiple complex data sets and incorporate into decision making Preferred Qualifications: Prior Kohl's experience highly preferred. Experience working within the Kohl's vendor portal (K-Link) and program planning system (KP2) is desirable. Compensation: Conair has established a good faith salary range for this position. The salary range reflects the Company's reasonable expectation for the role at the time of posting and is based on a variety of factors including business needs, market conditions, candidate qualifications, experience, skills, and internal equity. The anticipated base salary range for this position is $95,000 to $125,000 annually. In addition to base salary, this position is eligible to participate in Conair's annual bonus program. Conair also offers a comprehensive benefits package that includes medical, dental and vision coverage; short- and long-term disability insurance; paid parental leave; paid time off; 11 paid holidays; two paid volunteer days; employee product discounts; and a 401(k) plan with employer contributions. Eligibility for certain benefits may vary based on employment status and plan terms. Environmenta…