Sales & Operations Coordinator

About Element Event Solutions

Element Event Solutions is Canada’s premier provider of tent and event services, orchestrating over 30,000 memorable events annually in partnership with top venues, caterers, planners, corporate partners, and private hosts. Established in 1911 as Chair-man Mills, our company has grown through a legacy of excellence with renowned brands including Event Rental Group, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&B Partytime, Loungeworks, MacFarlands Events, and Higgins Event Rentals.

Driven by our mission to craft engaging spaces that foster remarkable experiences and connections, we provide the infrastructure essential for Canadians to unite through social, corporate, philanthropic, and community gatherings. Proudly Canadian-owned and operated, we are committed to family values and investing in our local communities.

Position Summary

The Sales & Operations Coordinator is a hands-on, on-site, role that supports administrative tasks, client interactions, and operational needs. This position helps ensure day-to-day activities run smoothly at our Etobicoke location by providing reliable, cross-functional support. This role is primarily based at the 91 Advance location and may evolve to support broader operational needs as the business grows.

Schedule Requirements:

This role is expected to work a Tuesday to Saturday schedule to support business and will-call needs.

Key Responsibilities 

Client & Front Desk Support:

• Serve as the first point of contact for clients, vendors, and visitors
• Manage reception duties including answering phones, responding to general inquiries, and directing requests appropriately
• Support will-call pickups and returns, ensuring a smooth and professional client experience
• Assist with walk-in client needs and basic order inquiries

Sales & Administrative Support:

• Provide administrative support to the Inside Sales team, including order entry assistance, quote preparation, and follow-ups
• Assist with maintaining accurate customer and order records in inventory system.
• Coordinate communication between sales and operations teams as needed

Operations & Warehouse Support:

• Assist with light order preparation, including organizing and staging items for upcoming orders
• Ability to load and unload trucks and clients vehicles
• Maintain cleanliness and organization of shared warehouse and work areas
• Collaborate with warehouse and logistics teams to support daily workflow

Office & Facilities Coordination:

• Manage office supply inventory and place orders as needed
• Maintain shared spaces including kitchen and common areas (e.g., fridge clean-outs, tidiness)
• Support coordination of minor office needs and general upkeep

Skills & Experience

• Previous experience in an administrative, customer service, or operations support role
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Ability to physically lift up to 50lbs
• Excellent communication and interpersonal skills
• Proactive, adaptable, and team-oriented mindset
• Comfortable supporting both office and warehouse environments
• Other duties to support sales and operations at the 91 Advance location and other locations/business needs as assigned