Sales Coordinator

International Customer Service & Logistics Coordinator We have an immediate opening for an organized, detail-oriented individual to support our international customers. This position combines customer service, order processing, shipment coordination, and documentation in a small, close-knit, business casual environment. The ideal candidate communicates clearly, works accurately, and follows through on details. You should be comfortable managing multiple priorities, working independently, and collaborating with colleagues and outside shipping partners. Key Responsibilities Provide responsive customer service and account support for international customers. Process orders, coordinate transportation, schedule shipments, and oversee order details from receipt through delivery. Prepare and review invoices, sales paperwork, shipping documents, and applicable export documentation. Communicate with customers, carriers, and freight forwarders to confirm shipment requirements, provide updates, and resolve questions or delays. Monitor outstanding balances and follow up with customers regarding overdue payments. Assist with general office duties, including answering phones, scanning, copying, filing, and special projects. Note: This is a customer service and coordination role, not a sales position. Required Skills Proficiency with Microsoft Office, including Word, Excel, and Outlook. Strong verbal and written communication skills with professional etiquette. Excellent attention to detail when reviewing orders, pricing, and documentation. Strong problem-solving, numerical, and organizational skills. Ability to prioritize assignments, manage multiple tasks, and meet deadlines. A dependable, self-motivated, and collaborative approach to work. Highly Desirable Experience Logistics experience, particularly international shipping, export documentation, or working with freight forwarders. QuickBooks proficiency. Multilingual abilities. Compensation & Benefits Salary: $40,000+ annually, commensurate with experience. Benefits, subject to eligibility, include: Paid company holidays and PTO. Health, dental, and vision insurance. Life insurance. Profit sharing. Schedule: Full-time, Monday–Friday, 9:00 a.m.–5:00 p.m. Job Type: Full-time Pay: From $40,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Ability to Commute: Port Jefferson, NY 11777 (Required) Ability to Relocate: Port Jefferson, NY 11777: Relocate before starting work (Required) Work Location: In person

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