Sales Coordinator

Marmon/Keystone LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. About Us: Marmon/Keystone is part of Marmon Holdings, a Berkshire Hathaway company that Warren Buffett has described as “our kind of company.” With more than a century of leadership in metals distribution and over 20 locations across North America, we combine the strength of a legacy brand with the agility and entrepreneurial mindset of a growth focused organization. About the Role: The Sales Coordinator provides day-to-day support to the sales team by assisting with customer inquiries, order entry, order updates, pricing maintenance, and general account coordination. This is a strong entry-level opportunity for someone interested in building a long-term career in sales and gaining hands-on experience with the sales process. In this role, you will develop an understanding of customer needs while building knowledge of company systems, products, and supply chain processes. The Sales Coordinator works closely with Sales, Procurement, Operations, Credit, suppliers, processors, and other internal teams to help ensure customer requests are handled accurately, efficiently, and professionally. This position also supports customer communication, maintains sales tools and account records, and contributes to a positive customer experience while gaining exposure to the core functions of the business and developing a strong foundation for future growth within sales. This position can be based out of our Bolingbrook, IL or East Butler, PA office. Pay Range: $50,000 - $60,000 annually What You'll Be Doing: Handle customer inquiries, order requests, and information requests in a timely, professional, and accurate manner. Enter, review, and maintain customer orders in company systems. Coordinate customer order activity, including order changes, cancellations, acknowledgements, shipment updates, advance shipping notices (ASN’s), proof of delivery (POD’s), and related documentation. Expedite customer orders and requests by following up with internal departments, suppliers, processors, and vendors as needed. Manage daily email and phone communication to ensure customers and sales-related requests are addressed promptly, professionally, and accurately. Maintain clear and consistent communication with customers, sales staff, and internal departments. Manage customer contact information, pricing updates, and other sales-related tools. Assist with customer portals, scorecards, forecasts, and other account-specific requirements. Coordinate with Credit, Procurement, Operations, and other departments to help resolve customer questions or order-related issues. Assist with RMA, RA, PPAP, and other customer or quality-related processes as needed. Help identify process gaps, communication issues, or inefficiencies that may impact customer satisfaction, accuracy, or profitability. Gain an understanding of the sales and procurement process, including how customer forecasts drive demand. Work alongside management and sales staff on overflow work, reporting, and administrative tasks. Learn the basics of reading prints and understanding customer-specific documentation. Participate in training and development to build industry, product, system, and customer knowledge. Learn company systems, policies, sales processes, pricing guidelines, and customer requirements. Build product knowledge and gain an understanding of customer-specific material specifications Occasional travel to customers, suppliers, or vendors may be required as business needs. What Makes You a Strong Fit: Bachelor’s degree required in business man…

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