Sales Co-ordinator Direct Import

Experience Job Summary We are seeking a highly organized and proactive Sales Co-ordinator for Direct Import orders to join our dynamic team. This role is integral to managing and nurturing relationships with our key clients, ensuring their needs are met with exceptional service and tailored solutions. The ideal candidate will possess strong project management skills, excellent communication abilities, and will work directly with our Senior Sales Teams. You will be responsible to prepare and pitch for ongoing and international and domestic clients who purchase on a Direct Import Basis, and will support the sales representatives on those accounts with their responsibility of the administration and execution of orders from these customers as necessary. Responsibilities include: Responsible for sales support for Direct Import Accounts, including but not limited to: Preparing and sending sample shipments to customers Preparing all invoices and packing sheets for customers Preparing all import Paper work for customers Sales support including the creation of presentations, preparation of quote sheets, and the general internal coordination of customer programs including liaising with Planning, Purchasing, Compliance, other sales staff, etc May be required to monitor and analyze customer sales data. May be required to communicate directly with customers, promptly and efficiently. And any other general sales tasks that are needed to meet customer objectives. In addition to the above, for key Mass Account sales meetings, responsible for spearheading and quarterbacking the project of deck creation, item info gathering, sample creation etc for the successful execution of these key meetings. Vendor and item setups. Responsible for gathering and communicating all information needed for the successful completion of any Direct Import account vendor or item setup processes, keeping this information straight and organized for all stakeholders Receive Direct Import account POs, review and ensure accuracy of details and ability to ship as written, bring any issues to attention of Sales Manager, and work with Supervisor to ensure these orders are correctly entered into ERP system Responsible for reviewing all customer ‘Vendor Guides’ to understand and maintain all requirements for each Direct Import customer, working with Purchasing and Fulfilment team to execute as necessary Experience Proven experience in account management or sales coordination Experience in Importing Strong project management skills with the ability to handle multiple accounts simultaneously. Familiarity with Customer Relationship Management (CRM) tools Demonstrated analysis skills for interpreting sales data and customer feedback to inform strategic decisions. Excellent communication skills—both written and verbal—to effectively liaise with clients and internal teams. Experience in customer service roles with a focus on relationship building is highly desirable. Knowledge of marketing strategies relevant to client engagement is a plus. This role offers an engaging environment for professionals eager to develop their career in sales coordination while contributing significantly to our key account success stories. Pay: $45,000.00 per year Benefits: Casual dress Dental care Extended health care On-site parking Work Location: In person

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