Sales Associate (Building Materials)

Classification: Full Time, Permanent Typical Schedule: 7:30 am - 5:00 pm Monday to Friday, no regularly scheduled evenings or weekends Primary Location: Port Carling Wage Information: $22 - $25 per hour, based on qualifications and experience. Number of Positions: 1 Reason for Vacancy: Existing Position Posting Closing Date: Wednesday, October 21st, 2026 Join the Muskoka Lumber Team in Port Carling! Who we are: Muskoka Lumber is a growing, family-oriented regional business undergoing an exciting transition toward a modernized operating model. We are seeking a Sales Associate (Building Materials) to join our team in Port Carling. Reporting to the Store Manager or designate, this role manages the sales cycle from initial inquiry to delivery. The role provides professional support to contractors, builders, and retail customers while driving sales and ensuring client project success through exceptional product knowledge, precise documentation, and proactive coordination with internal and external partners. Why You’ll Love Working with Us: We know the value of hard work - and we make sure it’s rewarded in ways that matter, both on the job and at home: No regularly scheduled weekend shifts - Enjoy your time off with a reliable Monday to Friday schedule Standard daytime hours - Predictable work hours that support a balanced lifestyle Enjoy work-life balance - Muskoka Lumber stores are closed on most (if not all) statutory holidays, giving you more time for family, rest, and personal pursuits. Holiday break - We close our stores over the Christmas season so you can spend time with family. Use your vacation days with no formal request needed. Staff discounts - Save on building materials and supplies with exclusive employee pricing Health & wellness benefits - Including comprehensive dental, vision, and life insurance coverage Supportive team culture - Friendly coworkers, hands-on training, and a leadership team that listens Room to grow - We love to promote from within and support you as your skills evolve Staff events & engagement activities - BBQs, team lunches, seasonal celebrations, giveaways and more to keep work fun and connected Regular wage reviews - We conduct routine pay assessments to ensure your compensation stays fair and competitive Key Responsibilities: As the Sales Associate (Building Materials), you will ensure the accurate and professional execution of sales and store operations. In this role, you will: Serve as the primary customer contact - handling inquiries, preparing quotes/orders, providing professional support, and driving sales through upselling, cross-selling, and lead follow-up. Coordinate end-to-end project execution with internal teams and external vendors to ensure timely, accurate delivery. Maintain strong product and process knowledge to prepare accurate quotes, work orders, pricing, and documentation. Resolve customer issues by investigating concerns, actively listening, recommending solutions, and escalating as required. Perform administrative tasks and maintain accurate updates in order-tracking systems to support communication across sites while keeping well-organized records. Support store operations and standards by maintaining housekeeping, assisting with stocking shelves, and monitoring stock levels. Follow all health, safety, and company policies to maintain a clean, safe, and well-organized work environment. Foster a customer-focused, inclusive environment by collaborating effectively with coworkers, supervisors, customers, and other stakeholders. What you bring: At Muskoka Lumber, we look for professionals who balance technical proficiency with a customer-centric mindset. Required skills, abilities, and attributes: Ontario Secondary School Diploma or equivalent; related post-secondary education, apprenticeship, or relevant experience in building construction. 1–2 years of experience working in sales/customer service, preferably in retail lumber, construction, or manufacturin…

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