Revenue Operations Manager

About the role

We are looking for a Revenue Operations Manager to build and scale the operational engine behind our commercial growth. This role sits at the intersection of sales and marketing, connecting processes, technology, and data to drive pipeline visibility, improve execution, and enable smarter decision-making.

You will play a critical role in translating revenue strategy into execution—owning the systems, workflows, and reporting that power our go-to-market engine. This includes ensuring our teams are executing effectively against defined targeting, campaigns, and priorities, while maintaining a single source of truth across all commercial activities.

This role requires someone who can not only design processes and reporting, but also actively drive execution—owning the tech stack, holding teams accountable to data quality, and continuously identifying opportunities to improve performance and efficiency.

Key Responsibilities

CRM & Data Infrastructure

• Own and optimize our CRM (Sugar), including structure, workflows, and data integrity
• Ensure consistent data hygiene and governance across sales and marketing
• Actively monitor and enforce data quality (e.g., ensuring opportunities and account data are kept up to date)
• Manage integrations between CRM and other GTM tools (e.g., SalesIntel)

Targeting Execution & Data Management

• Build and maintain account lists based on defined ICP and targeting criteria
• Ensure sales and marketing teams are executing against prioritized accounts and segments
• Support campaign execution through accurate data, segmentation, and list management

Pipeline Management & Reporting

• Track and manage pipeline across the full funnel (MQL → SQL → Opportunity → Win)
• Build dashboards and reporting (Power BI or similar) to provide visibility into performance, conversion, and pipeline health
• Measure campaign and sales effectiveness, identifying gaps and opportunities for improvement

Sales & Marketing Process Execution

• Define, implement, and continuously improve core sales and marketing processes (lead management, pipeline stages, handoffs)
• Own analysis of workflows and identify opportunities to improve productivity and effectiveness
• Drive execution of key RevOps initiatives (e.g., CRM optimization, reporting improvements, process standardization)

Sales & Marketing Alignment

• Enable alignment across teams through shared data, definitions, and processes
• Support forecasting, pipeline reviews, and performance tracking
• Act as a central point of accountability for ensuring teams are using systems and following defined processes

Qualifications

• 3–6+ years in Revenue Operations, Sales Ops, Marketing Ops, or similar role
• Experience managing CRM systems (Sugar preferred; Salesforce/HubSpot also relevant)
• Strong understanding of B2B pipeline mechanics and funnel metrics
• Experience with GTM tooling across CRM, enrichment, and engagement platforms (e.g., SalesIntel, ZoomInfo, Outreach)
• Experience with Power BI (or similar BI tools), or the ability to quickly ramp up
• Strong technology and data analytics background, with the ability to translate data into actionable insights
• Proven ability to own and optimize sales and marketing tech stacks
• Strong project management and organizational skills; able to drive initiatives across multiple stakeholders and systems
• Hands-on, “roll up your sleeves” mindset with the ability to both build and execute
• Ability to work cross-functionally with sales, marketing, and leadership