Retail Store Manager

Job Title: Retail Store Manager Classification: Salaried-Exempt Location: Eberlestock Headquarters Schedule: Monday – Friday, 8:00 AM to 5:00 PM (flex based on business needs) Reports To: Director of Customer Experience Job Summary: The Retail Store Manager is responsible for overseeing the daily operations of the Eberlestock retail store, ensuring an exceptional customer experience while maintaining an organized, efficient, and well-merchandised retail environment. This position takes ownership of store performance, inventory management, product presentation, and overall execution of retail operations. In addition to managing the day-to-day activities of the store, the Retail Store Manager will lead and support Retail Associates, monitor sales performance, maintain accurate inventory levels, and ensure products are properly stocked, displayed, and readily available to customers. This is a hands-on leadership position that requires someone who is equally comfortable with engaging with customers, managing operational details, and identifying opportunities to improve the store's performance. The ideal candidate is a proactive, organized, and customer-focused leader who takes ownership of their responsibilities, holds themselves and others accountable, and takes pride in maintaining a retail experience that reflects the quality and authenticity of the Eberlestock brand. About Eberlestock: Eberlestock is a premium outdoor and tactical brand built on purpose, performance, and trust. Founded by an Olympic biathlete and driven by real-world experience, our products are designed to perform when it matters most — in the backcountry, in the field, and everywhere reliability is non-negotiable. We’re building more than gear. We’re building a legacy brand that values craftsmanship, accountability, and people who take pride in doing things the right way. Our team is made up of individuals who care deeply about the work, challenge each other to be better, and understand that great products come from great people. Our Core Values: Authenticity, where integrity drives every decision. Quality, because every detail, every feature, and every idea is a reflection of our standard of excellence. Guarantee, not just in our gear, but in how we show up for our customers, our community, and each other. Key Responsibilities: Retail Store Operations Oversee the daily operations of the retail store, ensuring an efficient, organized, and customer-focused environment Establish and maintain consistent procedures for opening, closing, merchandising, inventory management, and point-of-sale transactions Ensure the store is clean, organized, properly stocked, and consistently reflects Eberlestock's standards for quality and presentation Monitor daily operational needs, proactively address issues, and identify opportunities to improve store efficiency and overall performance Ensure product pricing, signage, promotional materials, and displays are accurate and up to date Coordinate with internal departments to support product availability, store needs, and the execution of retail initiatives Maintain accountability for store equipment, supplies, and other operational resources Inventory Management & Merchandising Take ownership of retail inventory accuracy, organization, replenishment, and product availability Monitor inventory levels and coordinate with Warehouse and Operations teams to ensure timely stocking and restocking of merchandise Oversee product receiving, inventory transfers, cycle counts, and reconciliation of inventory discrepancies Identify fast-moving, slow-moving, and low-stock products and communicate trends and replenishment needs to leadership Develop and maintain merchandising displays that effectively showcase Eberlestock products and encourage customer engagement Coordinate merchandising updates to support new product launches, promotional campaigns, and seasonal priorities Ensure merchandise is properly labeled, priced…

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