Retail Sales Dept. SALES Team – E-Commerce Specialist & E-Commerce Operations Coordinator
Coway USA Inc.Retail Sales Dept. Marketing Team (Cowaymega마케팅팀) – E-Commerce Specialist E-Commerce Specialist *This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega) [Job Overview] We are seeking a proactive and analytical E-Commerce Specialist to join our Retail Sales Team. In this role, you will be instrumental in driving our retail business forward by managing sales operations, optimizing e-commerce catalogs, and building strong relationships with major retail partners like Amazon, Walmart, & Home Depot. [Key Responsibilities] Sales & Inventory Management: Develop weekly, monthly, and quarterly sales forecasts and supply plans. Manage weekly Amazon Purchase Orders and collaborate closely with logistics to ensure timely fulfillment and optimal inventory management. Retailer & Agency Collaboration: Conduct weekly meetings with Amazon Vendor Managers and performance marketing agencies. Build and maintain strong relationships with retail partners. Promotion & Marketing: Plan, execute, and analyze promotional campaigns. Negotiate promotional funding with retailers to maximize ROI. Data Analysis: Analyze sales performance, market trends, and retailer data using Amazon Retail Analytics to identify growth opportunities. Catalog & Content Management: Develop product lineup strategies and manage product categories. Oversee e-commerce catalog management, including Amazon SEO, A+ Content, Brand Store setup, and ongoing maintenance. Creative Strategy: Monitor market trends and communicate effectively with the marketing team to plan and develop impactful creative assets. Operational Compliance & Dispute Management: Proactively monitor operational chargebacks, shortage claims, and compliance issues to minimize financial impact. [Qualifications & Skills] Experience: Entry-level to 2 years of relevant experience. (Prior working experience with Amazon Vendor Central is highly preferred). Education: Bachelor’s degree or equivalent work experience preferred. Marketing Knowledge: Experience with performance marketing (paid media) on Amazon is a strong plus. Communication: Strong verbal and written English communication skills are required. Salary & Benefits $55,000-$70,000 per year, commensurate with experience and qualifications. Full-time / On-site (Los Angeles). Health, vision, dental, and life insurance eligibility after 3 months of employment. 401(k) matching eligibility after 3 months of employment. Retail Sales Dept. Marketing Team (Cowaymega마케팅팀) – E-Commerce Operations Coordinator E-Commerce Operations Coordinator (Entry Level) *This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega) [Job Overview] We are looking for a highly organized and detail-oriented E-Commerce Operations Coordinator to join our Retail Sales Team. As a core support member, you will assist in day-to-day e-commerce operations, manage retailer disputes, and provide essential support for our marketing efforts across major retail channels including Amazon, Walmart, and Home Depot. This is a great opportunity for an entry-level candidate to build a solid foundation in the e-commerce industry. [Key Responsibilities] Chargeback & Dispute Management: Monitor, investigate, and proactively dispute operational chargebacks, deductions, and shortage claims from major big-box retailers (Amazon, Walmart, Home Depot, etc.) to recover revenue. Vendor Account Support: Assist in daily account maintenance, handle basic communications with retail partners, and help troubleshoot minor operational issues. Paid Media & Marketing Support: Provide administrative support for paid media and performance marketing campaigns (e.g., pulling performance reports, organizing creative assets, adjust keyword bidding, and tracking campaign data). Administrative & Operational Support: Perform data entry, assist with order tracking, and handle various ad-hoc tasks and daily operations to ensure the sales team runs smoothly and efficiently. [Qualification…