Retail Manager 2

Sodexo Corporate Services is seeking a hands-on Retail Manager 2 to lead our Allentown, PA location. Take ownership of two micro-markets, deliver an outstanding customer experience, and drive operational excellence in a growing retail environment. As the site leader, you'll oversee daily operations, inventory management, product replenishment, financial reporting support, and team development. Ensure fresh, well-stocked offerings while creating a welcoming experience for every customer. About the job This role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success. You’ll play a hands-on role in shaping both team performance and customer experience. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. Pay Range: $53720 per year - $69520 per year What’s in it for you Enjoy the opportunity to run your own operation, build leadership experience, and make a visible impact every day. Join a global organization that offers career growth, competitive benefits, and a supportive team culture. Enjoy a work-life-friendly Monday-Friday schedule, typically 6:00 AM to 4:00 PM, with only occasional evenings and weekends. Join a global leader offering career growth, competitive benefits, and the opportunity to make a meaningful impact every day. You’ll drive daily operations to deliver smooth, efficient, and high-impact retail experiences Lead, coach, and grow a motivated team of frontline staff and supervisors Build strong connections with customers and ensure their needs are met with care and consistency Manage cash handling procedures and ensure POS systems are running accurately and efficiently You’ll partner with vendors to keep products flowing and compliance on track Bring merchandising and marketing strategies to life, keeping displays fresh and engaging Champion a safe, clean, and organized space by upholding all sanitation and safety standards What you’ll bring Strong front-of-house retail or food service experience, excellent customer service skills, and a passion for operational excellence. Experience with inventory control, training, financial accountability, and leading teams is highly valued. A sharp eye for detail and a passion for delivering consistent, customer-first service Solid experience managing cash handling processes and POS systems with accuracy and accountability Strong time management skills with the ability to plan, prioritize, and adapt in a fast- paced environment A track record of coaching and developing high-performing teams to achieve operational excellence Creative thinking and a willingness to try new ideas to enhance merchandising, marketing, or customer engagement Requirements Education Requirement: High school/GED or equivalent Related Experience: 1 years What we offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. Who we are …

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