Retail & Customer Service Associate

Are you a friendly, reliable, energetic, patient, personable and outgoing individual looking to work in a retail and office environment? Join our dynamic team as a Retail & Customer Service Associate and become the friendly face that helps customers find exactly what they need with the ability to work independently! In this energetic role, you will deliver exceptional customer satisfaction, assist customers with product selection, and ensure the sales floor is inviting and well-organized. You will also help our customer service team answer inquiries by phone, e-mail, and web chat with accuracy and professionalism. This paid position offers an exciting opportunity to develop your retail and customer service skills and make a positive impact in a fast-paced environment. Christie’s is looking to hire a full time (35-40 hours a week) Retail & Customer Service Associate to join the sales team interacting directly with customers by phone, email, chat and in person. Christie’s Office Plus has been servicing our community with office supplies and education materials for generations. Christie’s offers growth, stability and career opportunities to our growing team! Your responsibilities would include Working in the retail store selling our vast range of products (office supplies and Furniture). Greet customers warmly and assist them in locating products that meet their needs Handle customer complaints, inquires and concerns in a professional manner Use our operating system accurately for processing transactions, including cash handling and credit card processing Research and learn about products offered and their uses, features and capabilities to upsell products to enhance customer satisfaction and increase sales revenue Maintain merchandising standards by stocking shelves, organizing displays, and ensuring the sales floor is tidy and inviting Provide excellent phone, chat, and email etiquette when answering inquiries or assisting customers Support inventory management through stocking, inventory checks, and participating in periodic stock counts Stock merchandise on shelves and in displays, ensuring that products are properly labeled and priced Work closely with staff in all locations to gain understanding and assist in completing job related tasks Other duties as assigned Requirements Willingness to learn about products to assist customers in making decisions. Previous retail sales & customer service experience preferred Ability to stand for extended periods, lift moderate loads, and perform physical tasks related to stocking and merchandising Strong communication skills in both verbal and written form Self motivation and capacity to work independently and seek out assistance as required Ability to multi-task, and pay attention to detail Familiarity with retail operating systems, cash handling, and basic retail math for accurate transactions Excellent customer service skills with a friendly, approachable attitude Experienced proficiency in Windows MS Office (i.e: Outlook, Word, Excel) What can Christie’s offer you? Competitive wages, and in house growth and education support are just some of the things you can look forward to!If you are interested in becoming part of our team, please email your resume to Melissa@christiesop.com or drop off in person to 1300 Richmond Ave East, Brandon, MB Job Type: Full-time Pay: $17.00-$18.00 per hour Benefits: Store discount Work Location: In person

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