Retail Client Advisor - Banff

About Us : Founded in Calgary in 1978, Alberta Boot has built a reputation for handcrafting premium western, work, and everyday footwear. Every pair is proudly made in our Canadian workshop, combining authentic craftsmanship, quality materials, and modern functionality. We're looking for a passionate Retail Client Advisor to deliver exceptional in-store customer experience, while representing one of Alberta's most iconic brands. WHAT WILL YOU DO: · Provide exceptional, personalized customer service and expert product guidance. · Help customers find the right fit, style, and product solutions. · Share Alberta Boot's heritage, craftsmanship, and product knowledge with confidence. · Support daily store operations, including sales transactions, merchandising, inventory, and store presentation. · Assist with receiving shipments, replenishing stock, and maintaining a clean, welcoming environment. · Support daily store operations during regular business hours, with occasional participation in merchandising, inventory management, special events, and operational activities before opening or after closing. · Contribute to sales objectives and help create a positive team culture. WHAT DO YOU NEED: · Previous retail, hospitality, luxury retail, or customer service experience is an asset. · Strong communication and relationship-building skills. · Passion for premium products, craftsmanship, fashion, or Western heritage. · Reliable, organized, customer-focused, and team-oriented. · Ability to stand for extended periods and occasionally lift up to 30 lbs. WHAT WE OFFER: Be part of an iconic Alberta brand with over 45 years of craftsmanship, heritage, and community connection. · Flexible full-time and part-time opportunities, with full-time team members typically scheduled 32-40 hours per week and competitive benefits available to eligible employees. · Employee discount on Alberta Boot products and the potential to participate in incentive programs designed to recognize and reward individual and team performance. Work in a collaborative, customer-focused environment. Be part of a growing business that values development, performance, and future incentive opportunities. Work Location: In person

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