Restaurant Operations Manager

Job Description State Street Provisions is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and support the team in delivering efficient, high-quality guest service. This role involves coordinating staff, monitoring service standards, managing inventory, supporting employee development, and improving operational workflows. The ideal candidate has strong leadership, communication, and problem-solving skills and is comfortable managing multiple priorities in a busy restaurant environment. Key Responsibilities Oversee daily restaurant operations and front-of-house service activities. Coordinate staff schedules, shift assignments, and daily workflow. Support and guide servers, hosts, kitchen staff, and other restaurant team members. Monitor food quality, order accuracy, service efficiency, and guest satisfaction. Assist with employee onboarding, training, coaching, and performance feedback. Address guest questions, complaints, and service concerns professionally. Monitor food, beverage, and operating supply inventory. Coordinate ordering, receiving, storage, and restocking of supplies. Support POS operations and established cash-handling procedures. Maintain clean, organized, and properly stocked dining and service areas. Review daily operational needs and identify opportunities to improve efficiency. Assist with opening and closing procedures and operational checklists. Communicate staffing, inventory, and service needs to restaurant leadership. Help maintain compliance with food-safety, sanitation, workplace, and company policies. Work collaboratively with management to support restaurant goals and consistent service standards. Qualifications Previous restaurant, hospitality, food-service, or restaurant operations experience. Previous supervisory, shift-lead, or management experience is preferred. Strong leadership, communication, and customer-service skills. Excellent organizational and time-management abilities. Ability to prioritize tasks and resolve operational issues. Familiarity with POS systems, inventory management, and staff scheduling. Strong attention to food quality, cleanliness, and service standards. Ability to train, support, and motivate team members. Professional and respectful approach to guests and coworkers. Ability to work effectively in a fast-paced restaurant environment. Benefits On-the-job training and management support. Opportunities to develop leadership and restaurant operations skills. Flexible scheduling may be available. Employee meal discounts or restaurant perks may be available. Supportive and team-oriented work environment. Additional benefits may vary by position and location. About the Company State Street Provisions provides a welcoming restaurant environment focused on food, hospitality, and attentive guest service. The restaurant team works together to maintain efficient daily operations, consistent service standards, and a positive dining experience for customers. Pay: $25.00 - $30.00 per hour Expected hours: 35.0 per week Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Work Location: In person

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