Restaurant Bakery Co-Manager

The Nothing Bundt Cakes (NbC) Bakery Co-Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests and your team. The Bakery Manager exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team&rsquo;s commitment to our guests and the NbC brand. I. Team Leadership &middot; Ensures Pre-shift Meetings/Posted Information Updates are happening daily. &middot; Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. &middot; Recruits and selects talent from Indeed or in-person and ensures performance expectations are clearly communicated, and proper on-the-job training is provided to execute responsibilities effectively and enable team members to thrive. &middot; Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed. &middot; Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner. &middot; Identifies opportunities to cross-train team members as appropriate to build individual capabilities and ensure adequate bakery coverage. &middot; Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. &middot; Completes and is familiar with all corporate online training materials. &middot; Delegates work to Team Leads by assigning specific responsibilities to support the ongoing leadership of the bakery team and operations to include training of new team members and giving pre-shifts daily. &middot; Supervise Team Leads in: FOH: Retail inventory management (e.g. pricing, storage, rotation); Crafting supplies inventory management via Shipp Orders bi-weekly; schedule daily deliveries through UberDirect or Roadie; implementing Seasonal Readiness Guides BOH: Sysco inventory management orders weekly, Frosting inventory management via daily check-ins, Cake inventory management via weekly bake plans. FOH & BOH: quarterly deep cleaning of sections II. Business Operations &middot; Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld. &middot; Ensures all bakery operations adhere to food and health safety standards and NbC policies and procedures. Conducting figure 8's in each department and providing on-going support and team training. &middot; Facilitates the opening and closing of the bakery, including cash-drawer balancing. &middot; Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trends (using local seasonality and local labor cost information). Schedule Management: publish schedule in app 2 weeks in advance &middot; Sets inventory par levels based on production demand and sales forecast, monitors stock levels during holiday times. &middot; Manages all controllable expenses, including labor <20%, maintenance, supplies, and retail inventory to maximize profitability. &middot; Performs administrative functions including: Placing, receiving, organizing Shipp orders (email Shipp representative, regarding missing or damaged items) Review Weekly NBU and create action item to-do list Updating holiday hours, and out-of-stock items in Boss and ItsACheckmate Email Management: respond to time-sensitive requests daily Create quarterly Newsletter to recognize team members, promote progression, and announce up-coming…

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