Resident Attendant

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: This role performs patient care support tasks under the instruction from the Registered Nurse (RN) and supervision of the manager. The incumbent works as a member of the Interdisciplinary Team in assisting clients with meeting their personal care needs as outlined in local Care Plans, in accordance with established organizational standards. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community. ACCOUNTABILITIES: Incumbents may perform all, some, or similar range of duties as below. Provide respectful, compassionate assistance with activities of daily living including bathing, dressing, toileting, mobility, feeding, and personal hygiene to promote client dignity and well-being. Observe and document changes in physical, emotional, or cognitive condition, including vital signs and behaviors; promptly report concerns or changes to nursing staff as per established protocols. Support the safe delivery of pre-packaged medications and assist with non-invasive health interventions such as oxygen therapy, ostomy care, and skin care under appropriate supervision. Assist with meal preparation, tray delivery, feeding, and documentation of food intake; ensure safe and sanitary food handling and respond to dietary needs/preferences as directed. Support a clean, safe, and organized client environment; disinfect and store equipment according to protocols and perform regular checks on equipment functionality and cleanliness. Provide sensitive support during palliative care and following client death, including room preparation, documentation, and coordination of belongings in accordance with procedures. Accurately complete all required documentation in a timely manner, including care records, assessments (e.g., Braden Scale), and checklists; contribute to care planning and interdisciplinary communication as directed. Actively participate in shift handovers, staff meetings, and care conferences; support colleagues, respond to call bells promptly, and contribute to a collaborative team environment. Promote social interaction, emotional support, and spiritual well-being through compassionate engagement; advocate for client preferences and report concerns to appropriate personnel. Follow all occupational health and safety policies, infection control protocols, and facility standards to ensure the safety of clients, staff, and the care environment. Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army. Other related duties as assigned. CRITICAL RELATIONSHIP MANAGEMENT: Internal: Ministry Unit leadership, staff, and volunteers. External : guests/clients of ministry unit in person. MANAGERIAL RESPONSIBILITIES: Reports directly to the: Nurse Manager FINANCIAL AND MATERIALS MANAGEMENT: May be involved in minor financial transactions on a regular or relief basis and is expected to exercise sound judgment in the use of organizational and personal resources. May be authorized to handle small amounts of cash, in…

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