Radio Dispatcher - Intermittent - Heartland Behavioral Healthcare

All job postings will expire at 11:59 PM Eastern Time on the application deadline. Organization: Behavioral Health - Heartland Behavioral Healthcare Agency Contact Name and Information: Megan Trump, megan.trump@dbh.ohio.gov Work Location: 3000 Erie Street South Massillon, Ohio, 44646 United States Compensation: $21.48 Schedule: Intermittent - Part Time Work Hours: Variable/As Needed Classified Indicator: Unclassified Union: Exempt from union Primary Job Skill: Dispatch Who We Are At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders. We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH. DBH Values: Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value Driven Innovative (Yes Before No) Strong Sense of Urgency Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team. What You'll Do Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel, including, but not limited to Police Officers, Doctors, Nurses, Safety Officer, Ambulance Driver, and Maintenance. Dispatches personnel and equipment as events occur, relays & clarifies information for personnel. Operates in-house overhead paging system; monitors all alarms (e.g., fire, pharmacy, weather) Operates VOIP equipment: answers & extends all incoming telephone traffic Maintains logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed Greets/provides directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc. Writes & issues visitor passes and tags to patient visitors Additional Information This is an hourly position not covered by a bargaining unit (union), with a pay range of #5 on the OCSEA Pay Range Schedule. This position is located within our Heartland Behavioral Healthcare at 3000 Erie Street South, Massillon, OH 44646. Schedule will vary based on operational need: dayshift coverage throughout the week and weekends, vacation coverage, and holidays as needed *Intermittent positions are limited to 1000 working hours in any fiscal year per the union contract. Application Procedures To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may chec…

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