Quality Assurance Technician -Day Shift
Nestlé USAAt Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. POSITION SUMMARY The Quality Assurance Technician protects the quality and safety of dietary supplement and nutrition products while they are stored and shipped from our distribution centers. This person checks that product is released correctly, makes sure product holds and status changes are accurate in the inventory system, decides what happens to aged, damaged or non-conforming stock (release, donation, salvage or destruction), and keeps the warehouse in compliance with Good Manufacturing Practices (GMP). The role works independently on the warehouse floor and works closely with warehouse operations, supply planning, transportation, contract manufacturers, third-party warehouses, food banks and outside service vendors. QA Technicians have the authority to place product on hold or stop shipment if a quality problem is found. Shift: 1st Scheduled: Monday -Friday, 6am-2:30pm Key Responsibilities Product Release & Inventory Status Review incoming product made at a coman against approved specifications, Certificates of Analysis (COA) and Certificates of Conformance before releasing it for sale. Follow up with contract manufacturers and internal teams to obtain missing or corrected COAs so product can be released on time. Record inspection results and prepare release documentation for products released under an approved deviation or exception, for manager approval. Monitor outstanding releases daily and escalate anything at risk of delaying shipments. Verify that expiration dates, lot numbers and UPC codes on labels match the system and the supplier paperwork; correct system data or quarantine product when they don’t. Process product status-change and shelf-life (salvage date) extension requests accurately, applying them only to the specific pallets, lots and quantities requested, and notify other affected sites. Holds, Stop-Shipments & Investigations Place product on hold quickly when requested by a manufacturing site or Quality, pull affected pallets from pick locations, confirm quantities and move them to the quality hold area. Physically inspect product for damage, mislabeling or packaging issues and provide photos and findings to stakeholders (e.g., new packaging validation, mis-ship investigations). Pull and ship samples to labs or certification bodies when requested. Follow up on open nonconformance reports until they are closed. Make sure all blocked or held stock carries the correct hold reason and disposition code and follow up with the source site when it doesn’t. Inventory Monitoring Run and review daily in…