QC Manager

Who We Are: Rubicon Food products limited manufactures and distributes leading brands; Rubicon (exotic soft juice drinks) and Shana (authentic frozen food). Our business in North America is the global growth engine of Rubicon, with exports to UAE, Africa, South Asia, Far East and Australia. Our objective for the Canadian region is to double turnover every three years. And our success depends on dedicated employees that live our motto: Making Life More Exotic. OPPORTUNITY We're currently accepting applications for the position of Quality Control Manager who will be responsible for overseeing all quality control matters and working closely with the production department to ensure all products produced meet industry and governing body standards. The Quality Control Manager takes ownership with regards to the quality assurance system, raw material and finished product quality, as well as SOPs and GMP to ensure quality is maintained during production. JOB DESCRIPTION Maintain and improve the Quality Management System (QMS) to ensure compliance with food safety standards, customer requirements, and applicable regulations. Ensure quality assurance system compliance with GMP, HACCP, and all certifications (e.g. Kosher, Organic, etc.) Oversee HACCP programs, GMP compliance, allergen management, sanitation, and quality control procedures Ensure compliance with GFSI-recognized standards, including SQF and BRCGS. Manage incoming raw material inspections, supplier quality assessments, and Certificates of Analysis (COAs). Lead investigations into customer complaints, foreign material incidents, product deviations, and non-conformances. Conduct root-cause analyses and implement effective Corrective and Preventive Actions (CAPAs). Coordinate internal, customer, third-party, and regulatory audits. Manage product traceability, mock recalls, and mass-balance exercises. Monitor quality performance indicators, analyze trends, and prepare reports using Microsoft Excel, PowerPoint, and Power BI. Collaborate with production, sanitation, warehouse, procurement, and other departments to resolve quality issues and promote a strong food safety culture. Provide operational support outside regular business hours when required. Lead, coach, train, and develop QC technicians and production personnel. Manage all food safety audit preparation and execution. Ensure quality control compliance of all production batches. Ensuring report generation and maintenance. Ensuring adherence to SOPs before, during, and after production. Performing sample checks and raw material inspection before releasing to production. Managing customer concerns with a maximum of 48-hour turnaround. Any other responsibilities that the business demands. QUALIFICATIONS AND ATTITUDES BS (required), MS or Ph.D. (preferred) in Quality Assurance & Control Management, Food Science, Food Engineering, or related field, with 10+ years of food industry quality assurance. Must have minimum 5 years’ experience in the beverages sector. Previous supervisory or people-management experience, including training, coaching, and performance management. Strong practical experience in aseptic beverage manufacturing, preferably with Tetra Pak equipment, including pasteurization, sterilization, commercial sterility, microbiological control, and aseptic packaging integrity. Proven ability to troubleshoot manufacturing quality problems directly on the production floor, identify root causes, and implement effective, sustainable corrective actions. Strong knowledge of quality management systems for long shelf-life products, laboratory operations, product traceability, and allergen control. Working knowledge of HACCP, GMP, and GFSI-recognized food safety standards such as SQF and BRCGS. Experience with supplier quality management and non-conformance investigations. Strong analytical, problem-solving, communication, and decision-making skills. Proficiency in Microsoft Excel and PowerPoint; working knowledge of Po…

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