Purchasing Clerk Intermediate
The University of MichiganHow to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Since 1841, the College of Literature, Science, and the Arts (LSA) has been the heart of The Michigan Difference, educating young leaders through a rich liberal arts curriculum and creating new knowledge through world-class research and scholarship. We offer more than 100-degree programs in over 82 academic departments and programs. Every LSA program is among the best in the U.S. with more than 40 programs in the top 10 and 5 programs are the best in their fields. Our alumni network is over 200,000 living LSA graduates and 90% of our seniors go on to enter the workforce or attend graduate school. Learn more about LSA at http://www.lsa.umich.edu/. As part of the largest College at the University of Michigan, LSA Finance employs more than 80 staff who provide financial, procurement, and research administration support to over 100 units. We are currently seeking well-qualified applicants for a Purchasing Clerk Intermediate role to provide procurement support services for LSA units. The purchasing clerk is a key member of the LSA Procurement Team, who partner with faculty, staff and students to procure goods and services for the college. As one team, the analysts, business office staff, and procurement staff work together as the financial resource for assigned units. Responsibilities* Purchase Order and Invoice Processing Using a procedural approach, place orders via various UM proprietary systems (ePro, PCcard, marketsite) for purchases or payments entered into the LSA Online Purchasing request system (OPS) or other methods as needed. Monitor purchasing activity, assess order roadblocks, submit contract requests, identify potential delays or shipping issues, keep team lead and requester informed. Verify procedures, practices, and policies are properly followed in terms of department, school, University or outside agencies' requirements. Effectively and efficiently process requests in a timely manner in compliance with fulfillment goals and other deadlines as directed. Activity Follow-up Regularly run system reports, review comment reports, monitor back orders, resolve unfulfilled orders or unpaid invoices. Provide adequate documentation and communication to requesters as order or invoice progresses through the various steps until completion. Attach emails or other support documents in OPS. Reconcile PCards, open encumbrances. Perform other responsibilities as assigned. Customer Service Strive for timely responses, provide adequate answers or alternatives which leave the requester satisfied and confident in ability to handle their situation. Provide a pleasant, courteous, non-confrontational approach in assisting faculty, staff and students. Strive to be self-aware and an active listener who is willing to readily assist requesters with resolving purchase or payment needs. Supplier sourcing and policy compliance Determine best method to procure, advise requester of options when warranted, work with SSC to create and update supplier records. Coordinate with appropriate parties to accomplish tasks, monitor and assure department protocols or other guidelines/restrictions are followed. Perform timely follow-up, document emails/comments in LSA On-line Purchasing system (OPS). Interpersonal Communications & Interactions Assess the audience to adapt approaches in terms of manner and level of information to ensure clear and concise responses. Self-identify impact on team members with regards to attendance, coverage and workloads. Identify areas where specific assistance is needed to improve performance of the office as a whole. Attend and/or participate in training which broadens understanding and enhances the work experience, LSA Finance meetings, etc. Le…