Public Safety Dispatcher

Summary You will serve as a Public Safety Dispatcher for the Alaska Region Communications Center. The announcement is being used to fill both Permanent and Permanent Career-Seasonal positions. Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately 9 months, and you will be in a non-pay status for the remainder of the year. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency This announcement is open to U.S. Citizens or Nationals; and Career transition eligibles (CTAP, ICTAP, RPL). Duties At the full performance level (GS-08) the major duties of this position include, but are not limited to the following: Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgment according to interagency guides, protocols and pre-plans. Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies. Use a variety of specialized computer programs such as NCIC (National Criminal Information Center), NLETS (National Law Enforcement Telecommunications System), and CAD (Computer Aided Dispatch) in the performance of dispatch duties. Complexity of communication center will vary by park location. Centers may perform multi-jurisdictional all-risk incidents (law enforcement, wildland fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services), and/or serve at an interagency level (collaborate with federal, state, county, and local agencies). Serve as the senior dispatcher on staff, providing orientation, training, and leadership for lower graded or new dispatchers. At this level, dispatchers are expected to be able to troubleshoot issues and contribute to more efficient operations by reviewing and making recommendations for improvement of operating procedures. Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. First time hires to the Federal government normally start at the step 1 rate. Additional vacancies may be filled using this job announcement. If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS), recruitment, or relocation incentive. Requirements Conditions of employment Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/. You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. As a condition of employment for accepting this position, you will …

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