Public Safety Dispatcher

Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago. Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60+ nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ+ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education. Position Overview The Public Safety Dispatcher, reporting to the Assistant Director of Public Safety, acts as a primary emergency contact for the campus, handles all incoming calls through the college switchboard, and coordinates dispatch and deployment of Public Safety and other campus personnel. This position primarily covers weekends, evenings, and nights, which may include holidays. Other shifts may become available as well. Preferred applicants would be available for all shifts as needed. Primary Duties & Responsibilities Answering all Public Safety phones (emergency and non-emergency) and initiating necessary responses. Answering incoming calls received through the campus switchboard and forwarding them to the appropriate office or providing information as needed. Monitoring all campus alarm systems (fire, security, etc.). Maintaining necessary communications with patrol officers, as well as local law enforcement, fire department, and emergency medical personnel as needed. Maintaining necessary shift logs. Utilizing the department's computer records management system for reports and data entry. Providing front desk assistance to students, employees, and visitors of the College, which may include but not be limited to issuing parking permits, ID cards, and keys. Qualifications Attainment of a high school diploma or GED. Experience in the human services field, first responder/emergency response, or a related field is preferred. Excellent written and verbal communication skills. Ability to comprehend and maintain a working knowledge of college and departmental rules and regulations. Ability to think and act quickly and professionally in sensitive situations. Ability to work cooperatively with other Public Safety staff, College employees, and local law enforcement officials. Ability to work and communicate well with college-aged adults in a multicultural environment. Ability to work on an on-call basis to cover mandatory minimum staffing needs as they arise. Computer proficiency required. Applicants with previous First Responder experience will be strongly considered. Excellent problem-solving and interpersonal skills, including the ability to work well in a team setting with minimal supervision. Neat and organized work style, excellent phone etiquette skills, and the ability to handle confidential information. To Apply Please submit the following materials with your application: Cover letter Resume List of Three R…

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