Professional Jewelry Expert
Mehaffey's JewelryProfessional Jewelry Expert – Custom Design & Fine Jewelry Sales Mehaffey’s Jewelry | Full-Time | 40 Hours per Week Important: Applicants must have prior professional jewelry experience. Candidates without jewelry industry experience will not be considered. About Mehaffey’s Jewelry Mehaffey’s Jewelry is a family-owned business proudly serving customers since 1946. We offer a full line of fine jewelry, an extensive collection of estate pieces, and personalized service built on strong family values. We are seeking an experienced Professional Jewelry Expert with a passion for custom jewelry design, exceptional sales skills, and a talent for bringing a customer’s vision to life. The ideal candidate understands that custom jewelry is more than a transaction. It is an opportunity to create something meaningful and personal. We are looking for someone who can listen carefully to a customer’s ideas, visualize their desired piece, and guide them through the design process with confidence and expertise. Position Summary The Professional Jewelry Expert will serve as a senior sales associate and custom jewelry specialist, delivering a world-class customer experience while contributing to the overall success of our store. A key responsibility is helping customers transform their ideas into beautiful, wearable pieces of jewelry. Candidates must be comfortable interpreting CAD (Computer-Aided Design) renderings, explaining design details to customers in an understandable way, and helping clients visualize the finished piece before production. In addition to custom design consultations and fine jewelry sales, this position may include jewelry buying, vendor relationships, inventory management, store operations, and participation in special events. Key Responsibilities Custom Jewelry Design & Client Consultations Listen to customers' ideas, preferences, and personal stories to understand the vision behind each custom jewelry project. Visualize and help develop custom designs that reflect each customer's individual style, needs, and budget. Interpret and understand CAD renderings, including design details, proportions, stone placement, and overall appearance. Clearly explain CAD renderings to customers, helping them understand how the proposed design will translate into a finished piece. Guide customers through the custom design process, setting clear expectations and maintaining communication throughout the experience. Collaborate with appropriate designers, vendors, and manufacturing partners to help bring approved designs to life. Fine Jewelry Sales & Customer Experience Provide exceptional, personalized service by treating every customer like family. Demonstrate strong product knowledge across fine jewelry, diamonds, gemstones, and estate jewelry. Build lasting customer relationships through trust, professionalism, and attention to detail. Consistently work toward individual and team sales goals. Apply advanced diamond knowledge and selling skills to help customers make informed purchasing decisions. Jewelry Buying & Vendor Relations Meet with jewelry vendors by appointment to evaluate and purchase merchandise for the retail sales floor. Travel to selected jewelry shows around the country as needed to source merchandise and identify new opportunities. Maintain professional relationships with vendors and business partners. Store Operations & Team Responsibilities Assist with opening and closing procedures, daily cash reconciliation, and security protocols. Support inventory control and follow established inventory policies. Adhere to retail schedules, store standards, and company procedures. Assist with special events, promotions, and ongoing professional education. Maintain the professional appearance, integrity, ethics, and conduct expected at Mehaffey’s Jewelry. Required Qualifications Prior professional jewelry industry experience is required. Applicants without jewelry experience should not appl…