Product Creation Specialist

Role overview The Bike Shop is the largest independently owned bicycle retailer in Calgary and has proudly served our community for over 50 years. As we continue to expand our online operations, we are looking for a detail-oriented, tech-savvy Product Creation Specialist to manage our omnichannel product catalogue. This role creates and owns the product records that let The Bike Shop sell and market its range of products in retail stores and on thebikeshop.com. In this role, you will accurately create, optimize and maintain product listings across thebikeshop.com and our retail locations using Shopify and Shopify Point of Sale (POS). You will keep product data in sync between our online and in-store operations, giving customers a seamless shopping experience wherever they shop. Purpose: This role keeps The Bike Shop's product catalogue accurate and complete: applying product standards, making every product sale-ready across store and online channels, and supporting others who add or update products. Key responsibilities : Approximate share of time is shown for each area; it will shift with seasonal peaks and project work. 1. Product creation & setup (~40%) Create new products from vendor files, price lists and catalogues so they are ready to sell in-store and online. Set up SKUs, UPCs, variants (size, colour, spec), vendor codes, cost and retail price fields. Build product records in the POS and Shopify and keep both channels in sync. Update existing products for price changes, new model years, spec changes and discontinued items. 2. Product content & merchandising (~30%) Write clear, accurate product titles and descriptions in the shop's voice. Enter technical specifications, sizing and fit details that customers and staff rely on. Source, edit and upload product images and media to agreed standards. Assign product types, tags, metafields and collections so products appear in the right categories, filters and search results. Apply SEO basics: page titles, meta descriptions, image alt text and clean URLs. 3. Compatibility, bundles & marketing support (~15%) Maintain component compatibility data (e.g. drivetrain groupsets, brake standards) that drives bundles and recommendations using approved apps or software. Build and update bundle and kit products. Prepare products for launches, promotions and seasonal campaigns with marketing; make sure pricing, images and copy are ready on time. 4. Product data standards & quality (~10%) Apply and help maintain product data standards: naming conventions, required fields, image specs and category structure. Audit the catalogue for missing, duplicate or inaccurate data and fix issues. Use bulk CSV import/export and approved apps to create and update products efficiently. 5. Team support (~5%) Be a go-to resource on how products are created and categorized. Help train staff who add or edit products; write simple how-to guides. Work with buying and marketing to prioritize the product creation queue. 6. Other duties Other duties as prescribed. Qualifications & Skills Required 3+ years creating or managing product data in retail or eCommerce. Hands-on Shopify admin experience: products, variants, metafields, collections and bulk CSV import/export. Experience setting up products in a retail POS system. Strong Excel skills for cleaning and preparing vendor files (sorting, lookups, formulas). Clear, accurate product writing and a sharp eye for detail. Ability to manage a steady product queue and meet launch dates. Willingness to learn new software and apps, and to use them as directed. New apps or software are added only with manager approval. Preferred Knowledge of bicycle components, sizing and compatibility standards. Experience with eCommerce merchandising tools, such as bundle or product recommendation apps. Basic image editing (cropping, resizing, background clean-up). Working knowledge of eCommerce SEO. Experience training or supporting others. Works closely with General Manager Lead Purcha…

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