Shipping Clerk

SUMMARY: The Shipping Clerk is responsible for managing all aspects of outgoing product shipments. This role involves fulfilling customer orders by accurately picking, packaging, and labeling products. The clerk prepares all necessary shipping documentation and coordinates with various carriers to ensure timely and accurate delivery. This position requires strong attention to detail, physical stamina, and the ability to work in a fast-paced warehouse environment. The ideal candidate will also have excellent communication and problem-solving skills to manage inventory, troubleshoot issues, and maintain accurate records in compliance with company standards. Key Responsibilities: Packing and Labeling: Accurately pick, pack, and label customer orders according to company standards and shipping requirements. Shipping Documentation: Prepare all necessary shipping documents, including bills of lading, packing slips, and commercial invoices. Inventory Management: Assist with cycle counts and physical inventory, ensuring inventory accuracy. Report any discrepancies or damaged goods to the supervisor. System Usage: Utilize warehouse management systems (WMS) and shipping software (e.g., UPS WorldShip, FedEx Ship Manager) to process orders, generate shipping labels, and track shipments. Carrier Coordination: Coordinate with various shipping carriers (UPS, FedEx, USPS, etc.) for daily pickups and address any shipping-related issues. Quality Control: Perform quality checks on all outgoing packages to ensure accuracy and proper packing. Warehouse Maintenance: Maintain a clean, organized, and safe work environment. Follow all safety protocols and company policies. Problem Resolution: Address and resolve shipping discrepancies or customer inquiries related to shipments in a timely and professional manner. Receiving Support: Assist the receiving department with unloading and verifying incoming shipments as needed. Team Collaboration: Work collaboratively with other warehouse team members to meet daily shipping goals and deadlines. Qualifications: High school diploma or general education degree (GED); at least one year of related experience and/or training, or equivalent combination of education and experience. 1-2 years of experience as a Shipping Clerk or in a similar fast-paced warehouse environment, preferably in logistics or e-commerce. Demonstrated proficiency with WMS and shipping software (e.g., ShipStation, NetSuite, etc.). Time management and organizational skills, with the ability to handle a high volume of work under pressure. Strong problem-solving and critical-thinking abilities. Excellent communication skills, with a collaborative and positive attitude. Experience with automated shipping systems and scanners is a significant plus. Physical Demands: Ability to lift, carry, push, and pull up to [e.g., 50] pounds. Ability to stand, walk, bend, stoop, and reach for extended periods. Manual dexterity to handle packages and use shipping equipment. CERTIFICATES, LICENSES, REGISTRATIONS: Forklift certification preferred. WORK ENVIRONMENT: The work environment for a shipping clerk is a warehouse setting. This includes exposure to varying temperatures, dust, and a moderate to high level of noise from machinery and daily operations. The job requires physical activity such as standing, walking, bending, stooping, and lifting objects up to 50 pounds for extended periods. The individual may also be required to operate heavy machinery, such as a forklift or pallet jack, and must be able to work efficiently in a fast-paced, deadline-driven environment to ensure all shipments are processed accurately and on schedule. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

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