Product AI & Automation Lead

About Kinaxis: About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. About the team: Location Ottawa and Toronto, Canada - Hybrid Other Canadian locations - Remote About the role The Product AI & Automation Lead is responsible for transforming how the Product organization works. This role will identify opportunities to apply AI, automation, and modern tooling across Product workflows and turn them into scalable capabilities that improve speed, quality, decision-making, and organizational effectiveness. Working within Product Operations & Excellence, you will partner with Product, IT, Security, Data, and R&D teams to redesign how Product work gets done. You will build and scale AI-enabled workflows, agents, automations, integrations, and operating practices that help Product teams spend less time on administrative work and more time creating customer value. Success will be measured through tangible improvements in Product velocity, capacity, adoption, workflow efficiency, and quality of decision-making. About the role: Vacancy Status This is an existing job vacancy What you will do Identify and prioritize high-value opportunities across discovery, customer insight, strategy, planning, requirements, execution, launch, reporting, and knowledge management. Create and deploy workflows, agents, automations, templates, and lightweight internal tools, taking solutions from concept through prototype, adoption, and scaled use. Connect and simplify the systems where Product work happens, and partner closely with IT / Security to enable the right permissions to get work done in AI tools like Microsoft 365 Copilot, and Claude Code. Create reusable patterns and trusted shared context so Product work, customer signals, decisions, and learnings are easier to find, update, and reuse by both people and AI systems. Analyze current ways of working and redesign workflows around AI-first, human-in-the-loop execution, rather than only automating existing steps. Partner with IT, Security, Legal, Data, and R&D to establish needs for access, data handling, and ensure the right guardrails exist to meet company policy. Evaluate new capabilities using clear build, buy, partner, security, cost, maintainability, and business-value criteria. Build practical playbooks, demonstrations, office hours, and communities of practice that move teams from personal AI productivity to shared workflows, agents, and automation. Define baselines, instrument solutions, and report outcomes such as cycle-time reduction, hours returned to teams, adoption and reuse, output quality, process consistency, and employee experience. What success looks like A prioritized Product AI…

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