Procurement Clerk

Automotive Testing & Development Services, Inc. (ATDS) is seeking a highly organized and detail-oriented Procurement Office Clerk to join our team in Ann Arbor, Michigan. ATDS is a leading provider of automotive testing, technical services, and staffing solutions for major automotive manufacturers. We support vehicle testing and engineering programs throughout North America. Learn more about our company at www.automotivetesting.com . This is a full-time, temporary(6+ months) opportunity for an experienced administrative professional who thrives in a fast-paced environment, enjoys customer interaction, and has exceptional organizational and communication skills. Schedule Monday – Friday 7:30 a.m. – 4:00 p.m. Position Summary The Procurement Office Clerk performs a wide variety of administrative, customer service, scheduling, and program coordination duties supporting automotive manufacturer procurement programs. This position serves as a primary point of contact for vehicle owners, manufacturers, laboratories, and internal staff while ensuring accurate documentation, scheduling, billing, and program administration. Success in this role requires outstanding attention to detail, the ability to manage multiple priorities simultaneously, proficiency with Microsoft Excel, and excellent verbal and written communication skills. Essential Responsibilities Program Administration Coordinate and oversee automotive manufacturer procurement programs. Maintain participant files and program documentation. Prepare participant packets and required paperwork. Copy, scan, fax, upload, and distribute documents. Maintain accurate electronic and physical records. Prepare weekly procurement schedules for customers and testing laboratories. Maintain program statistics, summaries, reports, and tracking spreadsheets. Customer Service & Participant Coordination Contact vehicle owners to explain manufacturer testing programs. Conduct phone questionnaires to determine participant eligibility. Schedule vehicle procurements with participants. Answer participant questions regarding vehicle status, testing timelines, and projected return dates. Provide vehicle location updates when requested by participants utilizing vehicle tracking services. Cold-call vehicle owners for manufacturer special requests, including parts replacement campaigns. Scheduling & Logistics Schedule drivers and prepare driver packets. Create route directions and maps for procurement drivers. Coordinate rental vehicles through Enterprise or other rental agencies. Ensure drivers and supervisors receive all required documentation before procurement assignments. Assist with procurement logistics and scheduling changes as needed. Occasionally serve as a chase driver when operational needs require. Billing & Reporting Prepare and maintain Excel spreadsheets for: Billing Shipping expenses Fuel costs Rental vehicle charges Dealer repair costs Mileage tracking Maintenance records Merge customer data with mailing lists. Track procurement information for invoicing. Compile monthly billing documentation and supporting records. Vehicle Repair Coordination Coordinate maintenance and repairs between manufacturers, participants, dealerships, and repair facilities. Schedule routine maintenance and repairs. Coordinate body repairs when damage occurs during testing. Maintain maintenance and repair records for all assigned programs. Communication Serve as the primary liaison between ATDS, automotive manufacturers, testing laboratories, participants, and internal staff. Provide regular status updates to customers regarding current procurement activities and future scheduling. Answer a high volume of incoming phone calls while delivering exceptional customer service. Qualifications Required Minimum 3 years of administrative, procurement coordination, scheduling, dispatching, or office management experience Exceptional customer service and communication skills Heavy multi-line phone or call center …

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