Pricing & Commercial Operations Manager

Your Job As the Americas Region Pricing Manager, you will lead and develop a team while serving as a key commercial partner to Sales, Product Management, Customer Service, Operations, and other stakeholders across the Americas. You will guide the execution of pricing strategies and complex pricing decisions, helping the business evaluate opportunities, understand economic trade-offs, and balance customer needs with profitable growth. You will strengthen your team's capabilities and business partnerships while continuously improving how pricing decisions are made and executed. Our Team You will join a global pricing organization spanning six locations worldwide, with regional leaders responsible for team leadership, business partnership, and pricing execution. The Americas pricing team supports businesses across multiple divisions, channels, customers, contract manufacturers, and distributors. The team serves as an important connection point between commercial strategies and their execution, working closely with Sales, Product Management, Customer Service, and Operations. Our team brings experience from a variety of commercial backgrounds, including sales and customer service. We value leaders who bring strong commercial judgment, curiosity, analytical thinking, and the ability to develop others. What You Will Do Lead, coach, and develop a team of Deal Desk Specialists and Business Partners, setting clear expectations and strengthening their commercial judgment and effectiveness. Serve as a trusted pricing business partner to Sales, Product Management, Customer Service, Operations, and divisional teams, building strong relationships and understanding their strategies, priorities, and customer dynamics. Partner with commercial teams to evaluate pricing opportunities and make sound decisions that balance customer needs, profitable growth, and broader business objectives. Lead the review and approval of special pricing requests and complex customer opportunities, providing recommendations, evaluating economic trade-offs, and constructively challenging assumptions. Serve as a key point of contact for complex pricing decisions and escalations, bringing together the right stakeholders to drive resolution. Translate pricing and commercial strategies into effective regional execution, including price changes, contract updates, backlog adjustments, and other customer pricing programs. Ensure pricing decisions and commercial agreements are implemented accurately and effectively while maintaining appropriate governance, approval authorities, and business controls. Align team resources and priorities to the opportunities and activities that create the greatest value for the business. Improve the speed, quality, and scalability of pricing execution by simplifying processes and leveraging data, automation, analytical tools, and system enhancements. Use performance measures, business outcomes, and partner feedback to drive accountability, continuous improvement, and adaptability as business needs evolve. Who You Are (Basic Qualifications) Experience in pricing operations, commercial operations, sales operations, customer service, order management, finance, or related disciplines. Experience managing operational processes and performance metrics. Demonstrated leadership through direct supervision, mentoring, cross-functional influence, or informal team leadership Strong analytical, organizational, and communication skills. Ability to work effectively in a cross-functional and global environment. What Will Put You Ahead Bachelor's degree in Business, Finance, Operations, Supply Chain, Engineering, or related field. Experience with pricing and commercial systems such as Vendavo, PROS, SAP, Salesforce, or similar platforms. Experience leading teams and developing employees. Experience leading operational transformation or process improvement initiatives. Experience supporting large-scale commercial programs and customer implementations. Experienc…

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