Port Quality Technical Specialist - Davisville

Code number: J000022090 Entry level: Professionals Location: Davisville Organization: Porsche Cars North America Tasks Tasks Tasks Position overview The Port Quality Technical Specialist - Davisville provides hands-on technical and operational support to Porsche port operations. This role performs vehicle diagnostics, repairs, inspections, technical evaluations, warranty processing, and quality-control activities across the Porsche model line. The position identifies and documents product quality concerns, executes time-sensitive Port Quality Actions, supports vehicle release, and collaborates with Port Operations, Vehicle Logistics, Quality Engineering, Technical Support, Porsche Centers, and Porsche AG to maintain Porsche product and port quality standards. Roles & responsibilities Perform hands-on diagnostics and mechanical, electrical, and software repairs on Porsche vehicles. Identify, evaluate, document, and report product quality concerns; escalate potential defects to PCNA Quality Engineering, Technical Support, and Porsche AG as appropriate. Execute and document Port Quality Actions, workshop campaigns, technical bulletins, and other corrective measures across all Porsche models. Plan and complete time-sensitive port quality projects to support efficient vehicle release and PCNA wholesale objectives. Perform and confirm completion of Pre-delivery Inspections (PDIs) and other required vehicle inspections in accordance with Porsche quality standards. Create, submit, and document PCSS warranty claims for warrantable repairs completed at the port. Process warranty parts returns to Parts Distribution Centers and/or Porsche AG in accordance with established procedures. Manage spare-parts inventory, damage claims, parts returns, and related documentation to support operational efficiency and cost control. Inspect transportation damage before and after repair; support Vehicle Logistics with damage analysis, repair recommendations, and repair estimates. Conduct quality-control inspections and provide technical oversight for repairs performed by port processor personnel and outside repair providers. Serve as technical lead for specialized Port Quality Action rework teams at North American ports when assigned. Maintain port workshop tools, diagnostic equipment, and related assets in safe and proper working condition; identify additional equipment needs for port operations. Support new-model, pre-production, and early-phase vehicle activities at the port by developing familiarity with emerging vehicle technologies and identifying potential concerns. Maintain and advance technical expertise through Porsche training programs and hands-on experience with current and emerging vehicle technologies. Perform other duties as assigned by the local Port Manager or Manager, Initial and Port Quality. Qualifications Qualifications Qualifications Qualifications Education: Degree in Automotive Technology or an equivalent combination of education, technical training, and relevant experience required. ASE Certifications preferred. Completion of the Certified Porsche Technology Apprenticeship Program (PTAP) or equivalent Porsche technical training highly valued. Porsche Silver or Gold Level Certified Porsche Technician (ZPT) certification highly valued. Porsche High‑Voltage Technician (HVT) certification highly valued. Forklift experience and/or certification highly valued. Valid driver license and driving record that meet company requirements required. Ability to meet security and background requirements for port access required. Experience: Minimum 2 years of Porsche automotive technical experience preferred. Minimum 2 years of automotive dealership, workshop, port, or technical retail environment experience preferred. Experience with automotive warranty processes, technical documentation, and Porsche AfterSales systems highly valued. Proficiency with Microsoft Office products highly valued. Competencies: Strong hands-on automotive technical com…

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