Per Diem Public Safety Dispatcher
ConfidentialNantucket Police Department Per Diem Public Safety Dispatcher ESSENTIAL DUTIES: The Town of Nantucket is seeking qualified candidates for the Per Diem Public Safety Dispatcher position . Dispatchers play a critical role in protecting our community by receiving emergency and non-emergency calls, coordinating the response of police, fire, and EMS personnel, and providing essential support to first responders and residents. QUALIFICATIONS : High school diploma or GED required; college experience preferred. Strong communication skills, both verbal and written. Ability to remain calm under pressure and make quick, sound decisions. Familiarity with computers, office equipment, and dispatch systems helpful. Must be able to work days, evenings, overnights, weekends, and holidays as scheduled. Successful candidates must obtain certification in E911, APCO Telecommunicator, Emergency Medical Dispatch (EMD), and CPR/First Responder within one year of hire. Why Join Us? This is a unique opportunity to serve the community in a vital public safety role. Dispatchers are the lifeline between the public and emergency responders, helping to save lives and protect property every day. Schedule & Compensation Per Diem, non-union, flexible, as needed to cover shifts. Hourly rate $43.32 (fixed rate). This position has a fixed hourly rate and is not subject to individual salary negotiation. Application Deadline: Sunday, November 8th at 4:00 pm The Per-Diem Public Safety Dispatcher (Per-Diem Dispatcher) is responsible for the primary deployment of law enforcement, fire and emergency personnel and equipment. The Dispatcher will receive a signal, message, phone call, radio transmission, or other communication from a person or device indicating the existence of an emergency or a situation threatening the safety, life and property of persons. Receive and process police, fire, and EMS related e911 calls. Receive and process non-emergency signals and calls. Dispatch police, fire and EMS and other emergency units and personnel as needed. Monitor and operate emergency signaling, radio, computer, telephone, alarm and other specialized equipment in support of public safety communications and dispatch functions. Perform other dispatch, signal monitoring, communications support, records processing, training, and special duties as assigned. The Per-Diem Dispatcher is appointed by the Chief of Police and works under the administrative direction of the Communications Supervisor. Dispatchers are required to use considerable independent judgment and discretion in the performance of their duties. General supervision will be provided by the on-duty Police Department Shift Supervisor. All duties will be performed in accordance with applicable Massachusetts General Laws, Town policies, Town By-laws, and relevant State, federal and local regulations. Per-Diem Dispatchers exercise no supervisory responsibilities. Essential duties/ responsibilities/ functions Maintain central control and coordination of two-way radio and paging communications for an FCC licensed base station consisting of multiple mobile and portable radio and pager units Utilize and operate the National Law Enforcement Agency Telecommunications Computer Processing System (NLETS). Through the local terminal data accessed, inquiries are made, information is placed on file with the network, and communications are received for dissemination. Serves as the primary/back-up receptionist for the Department, courteously greets guests, customers, victims, members of the media and others at the front window and directs them to the appropriate member of the Department or Town for assistance. Act as an informational resource person to the Police Department for the transferring of general broadcasts received via monitor or telecommunications on missing persons, stolen motor vehicles, and miscellaneous criminal activity, etc. Maintain communications between and among police, fire and EMS services. Monitor and receive medic…