Parts Manager

Automotive Parts Manager Seaway Chevrolet Buick GMC Cadillac | Cornwall, Ontario Position: Parts Manager Department: Fixed Operations – Parts Employment Type: Full-Time, Permanent Reports To: General Manager About Seaway GM Seaway Chevrolet Buick GMC Cadillac is a well-established automotive dealership proudly serving Cornwall, Stormont, Dundas and Glengarry, and the surrounding Eastern Ontario communities. With a long-standing reputation for customer service, automotive expertise, and community involvement, our dealership offers a full range of automotive services, including new and pre-owned vehicle sales, parts, service, and collision repair. We are looking for a motivated, experienced, and results-driven Automotive Parts Manager to lead our Parts Department, maximize operational efficiency, drive profitability, and deliver an exceptional experience to our customers and internal departments. Position Overview The Parts Manager is responsible for the overall performance, profitability, and day-to-day operations of the dealership's Parts Department. This leadership position requires a strong understanding of automotive parts operations, inventory management, purchasing, merchandising, financial performance, and customer service. The successful candidate will be a hands-on leader who can effectively manage a team, build strong relationships with the Service Department, Collision Centre, wholesale customers, and suppliers, while ensuring the Parts Department operates efficiently and profitably. Our ideal candidate is someone who takes ownership of their department, leads by example, understands the importance of inventory control, and consistently looks for opportunities to improve processes, increase sales, and enhance customer satisfaction. Key Responsibilities 1. Department Leadership & Team Management Oversee all daily operations of the Parts Department. Recruit, train, coach, motivate, and evaluate Parts Department employees. Establish clear performance expectations, accountability, and measurable departmental objectives. Develop employee schedules to ensure adequate coverage and efficient operations. Foster a positive, professional, team-oriented working environment. Provide ongoing training and development to improve product knowledge, operational efficiency, and customer service. Lead by example through professionalism, integrity, and a strong work ethic. 2. Inventory Management & Control Maintain appropriate inventory levels to meet customer demand while minimizing excess and obsolete inventory. Monitor inventory turnover, fill rates, stock orders, special orders, and parts availability. Implement effective inventory control procedures to reduce shrinkage, discrepancies, and unnecessary expenses. Conduct regular inventory audits and physical inventory counts. Monitor aging inventory and develop strategies to reduce obsolete and slow-moving parts. Manage parts ordering, receiving, stocking, returns, and warranty-related parts processes. Maintain accurate inventory records within the dealership's Dealer Management System (DMS). Optimize inventory investment to maximize availability, cash flow, and profitability. 3. Sales Growth & Profitability Develop and implement strategies to increase retail, wholesale, internal, and service-related parts sales. Monitor departmental sales, gross profit, expenses, and overall financial performance. Establish and manage pricing strategies that support competitive positioning and profitability. Identify opportunities to grow parts and accessories sales. Develop relationships with wholesale customers, independent repair facilities, and local businesses. Monitor departmental financial statements and key performance indicators. Prepare and manage departmental budgets and forecasts. Take proactive measures to achieve or exceed monthly and annual financial objectives. 4. Service Department & Collision Centre Support Work closely with the Service Manager, Service Advisors, and Technician…

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