Receiving and Fulfillment Associate

Receiving & Fulfillment Associate Warehouse Operations Reports To: General Manager Direct Reports: None About the Position The Receiving & Fulfillment Associate plays a critical role in ensuring the accurate flow of materials through the warehouse. This position is responsible for receiving inbound goods, verifying inventory, and supporting order fulfillment activities to ensure customer orders are shipped accurately, safely, and on time. Role Responsibilities Receiving (Inbound Materials) Safely receive, unload, and process inbound deliveries. Verify shipments against packing slips, purchase orders, and receiving documentation. Inspect incoming materials for damage, shortages, or discrepancies and report issues promptly. Label, tag, and stage materials in designated storage or staging locations. Accurately enter receiving data into inventory systems following established procedures. Communicate receiving issues with Purchasing, Production, and Warehouse leadership as needed. Fulfillment & Shipping Support Accurately pick materials using pick lists, scanners, or WMS instructions. Pack orders securely in accordance with company and customer packaging standards. Verify item numbers, quantities, and labeling prior to shipment. Stage completed orders for shipment and assist with loading outbound trucks. Participate in cycle counts and inventory accuracy initiatives. Maintain clean, organized, and efficient picking and packing work areas. General Warehouse Responsibilities Follow all safety policies, PPE requirements, and warehouse procedures. Operate warehouse equipment as assigned (pallet jacks, carts, etc.). Assist with restocking and replenishment of picking locations. Keep aisles, racks, and staging areas organized and free of hazards. Support additional warehouse tasks as needed to meet daily operational goals. Mission, Values & Customer Focus Partner with leadership to understand and support FALK's Mission and Values, and cascade that mission and those values throughout the FALK team, including actively educating and reinforcing the team's understanding of FALK's mission and values on an ongoing basis. Champion a customer-friendly and installer-friendly approach across the business, building FALK's reputation as the industry expert. Qualifications Required High school diploma or equivalent (preferred). Ability to read and follow work instructions, pick lists, and shipping labels. Strong attention to detail with a focus on accuracy. Ability to lift up to 50 lbs and stand or walk for extended periods. Basic computer skills (scanning, data entry, email/Teams communication). Reliable attendance and ability to work in a fast-paced environment. Preferred 1+ year experience in receiving, picking, packing, or warehouse operations. Experience with barcode scanners and WMS/ERP systems. Forklift certification or willingness to become certified. Familiarity with inventory control practices and cycle counting. Physical Requirements Frequent lifting, bending, reaching, and pushing/pulling. Ability to work on concrete floors and in varying warehouse temperatures. Ability to safely handle materials and operate warehouse equipment. Work Schedule Full-time. Overtime as required during peak periods. Saturdays as needed.

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