Parts and Warranty Advisor
HIGHLIGHT MOTOR GROUP"Here we grow again." Highlight Motor Group is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization. Highlight Motor Group offers an exciting, fast-paced environment that has ideal positions for someone who is looking for a REAL career move. To work for Highlight Motor Group, you must have great people skills, communicate well, have a team-oriented personality, and have the desire to set and achieve goals. As our company is consistently expanding, we are looking for those candidates who are highly motivated and driven by the opportunity for financial reward and career advancement in a family-like working environment. Job Description: We are looking for a highly motivated Parts and Warranty Advisor who will be responsible for managing parts procurement, inventory control, warranty administration, and supplier relationships for a busy commercial trucking repair facility Responsibilities: Responsible for developing an effective and organized system to transfer and manage orders. Manage and maintain inventory regularly through cycle counts, to ensure all stock levels are accurate on the system. Research the market price range for parts and conduct assessments on used, new surplus and aftermarket solutions. Review repair orders to identify warranty-covered repairs and components. Prepare, submit, and track warranty claims with manufacturers, dealerships, and suppliers. Maintain warranty records and supporting documentation, including labor times, parts invoices, and repair histories. Follow up on outstanding claims to maximize reimbursement and minimize claim denials. Reconcile warranty payments and credits received. Communicate warranty coverage details to maintenance staff and management. Coordinate with team members and suppliers to fill parts needed and to stock for future use. Use an inventory tracking software program to look up and track inventory. Keep records of purchase and receipts and update the files accordingly. Assemble containers and crates in the parts area and to keep the area clean and organized. Requirements: Experience in the truck industry, rental or automotive industry is an asset. Mechanically inclined with thorough knowledge of automotive and truck parts and attention to detail is essential. Ability to perform repetitive heavy lifting (up to 50lbs). Strong interpersonal skills, customer service skills, and troubleshooting skills. Solid attention to details and organizational skills Good work ethic and ability to prioritize and multi tasks. Ability and desire to work in a positive, fast paced environment. High School Diploma or equivalent required Proficiency with Microsoft Office and web-based software Good oral and written communication skills with all the levels of the company Excellent interpersonal and problem-solving skills. We offer competitive wages and a great benefits package. By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status, or work permit. Please note that only the candidates selected for the interview will be contacted Job Types: Full-time, Permanent Benefits: Dental care On-site parking Vision care Ability to commute/relocate: Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (required) Experience: truck warranty: 1 year (required) Parts Advisor: 1 year (required) Work Location: In person