Parts Advisor – Kelowna BMW / MINI Kelowna

Why Join Kelowna BMW & MINI Kelowna? At Kelowna BMW and MINI Kelowna, we do more than just sell and service premium vehicles—we deliver an elite ownership experience. As part of our tight-knit parts team, you will work in a modern, fast-paced facility handling some of the most sophisticated engineering and design in the automotive world. If you are passionate about precision, premium brands, and working with a collaborative team that values your growth, this is where your career moves into high gear. Performance-Driven Earnings: A structured base salary paired with a performance-based commission program designed to realistically hit $50,000+ in your first year, with room for more based on experience and shop volume. Work-Life Balance: Reliable Monday to Friday schedule, allowing you to enjoy your weekends. Premium Workplace: Work in a clean, state-of-the-art facility equipped with the latest diagnostic and cataloguing technology. Comprehensive Benefits: Extended health, dental, vision, and wellness coverage for you and your family. BMW & MINI Training: Access to official factory training and ongoing professional development. The Role As our Parts Advisor, you are the backbone of our service and retail efficiency. You will act as the resident expert, ensuring our service technicians have the exact components they need while providing a premium, welcoming experience for retail guests and wholesale clients. Technical Sourcing: Utilize specialized BMW and MINI Electronic Parts Catalogs (EPC) to precisely identify components using VINs. Workshop Support: Partner closely with our service advisors and factory-trained technicians to pre-pick and supply parts, minimizing vehicle downtime. DMS Management: Efficiently process parts orders, invoices, and tracking numbers using our in-house Reynolds and Reynolds (ERA/Ignite) system. Guest Experience: Assist retail and wholesale customers over the phone, via email, and at the counter, advising them on genuine parts, lifestyle accessories, and boutique items. Inventory Control: Assist with receiving, cataloguing, and stocking incoming shipments, maintaining a meticulously organized inventory. Order Management: Track special orders, manage core returns, and handle warranty-related parts processing accurately. Who You Are You understand that luxury service requires an eye for detail, a proactive attitude, and a strong comfort level with dealership technology. Experience: Previous experience as an automotive parts advisor is highly preferred (European luxury brand experience is a major asset). Tech Skills: Strong proficiency with Reynolds and Reynolds (DMS) is preferred to step into the role seamlessly. Brand Passion: Genuine enthusiasm for the BMW and MINI brands, engineering, and lifestyle culture. Communication: Exceptional verbal and written communication skills with a professional demeanor suited for a premium brand. Organization: A sharp eye for detail to ensure part numbers, inventory counts, and invoicing are perfectly accurate. Requirements: Valid BC driver’s license and a clean abstract. Able to lift and move parts packages up to 25lbs. How to Apply Ready to represent two of the world's most iconic automotive brands? Click [Apply Now] to submit your resume and cover letter. Kelowna BMW / MINI Kelowna is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pay: $50,000.00-$75,000.00 per year Benefits: On-site parking Work Location: In person

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