Part-Time HVAC Dispatcher

This will be a Part-Time position working the following schedule: Monday: 7am - 3:30pm Wednesday: 7am - 3:30pm Friday: 7am - 3:30pm Overview Call The Bee is a trusted, fast‑growing home services company providing HVAC, plumbing, and electrical solutions throughout Connecticut. We pride ourselves on exceptional customer service, high‑quality workmanship, and a team culture built on reliability, communication, and integrity. The Opportunity: We’re looking for a highly organized and motivated Dispatcher to help ensure our technicians are scheduled efficiently and customers receive timely, high-quality service. You’ll be the central point of communication between our office and field teams, playing a key role in customer satisfaction and operational excellence. What You’ll Do: Schedule and dispatch technicians for residential service calls and installations Prioritize jobs based on urgency, technician availability, and geographic location Communicate clearly with customers regarding appointment confirmations, updates, and expectations Coordinate emergency responses and resource allocation Track technician progress and adjust scheduling in real-time as needed Maintain detailed records of service calls and field activities What We’re Looking For: Prior experience in dispatching, scheduling, or a related administrative role Strong communication and customer service skills Ability to multitask and remain calm in a fast-paced environment Familiarity with dispatching software; ServiceTitan experience is a big plus Detail-oriented and adept at managing logistics and timelines A team player who thrives in a collaborative setting What We Offer 401(k) with company match Health, dental, and vision insurance Short- and long-term disability coverage Life insurance Paid holidays and generous PTO Referral bonus programs Supportive team environment with growth opportunities Join our team at Call The Bee and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network! Pre-employment background check and drug screening may apply, subject to local laws. Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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