Order Processing & Customer Support Coordinator

Job Description CASE RAY DISTRIBUTION INC. is seeking an organized and customer-focused Ord er Processing & Customer Support Coordinator to assist with daily office operations, maintain accurate order records, and provide timely support to customers and internal teams. The ideal candidate is detail-oriented, communicates professionally, and can manage multiple administrative tasks while maintaining accurate documentation and meeting deadlines. Responsibilities Enter and process customer orders using company computer systems. Review order details to ensure that information is accurate and complete. Respond to routine customer inquiries regarding order status, documentation, and account information. Coordinate with internal departments to address order discrepancies and resolve administrative issues. Maintain organized electronic records, customer files, and order documentation. Update spreadsheets, databases, and internal tracking systems. Follow up on pending requests and communicate relevant updates to customers and colleagues. Prepare routine reports and assist with general administrative duties. Identify missing information and take appropriate steps to correct recordkeeping errors. Support improvements to order-processing procedures and customer service workflows. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Previous experience in customer service, order processing, data entry, or office administration is preferred. Proficiency in basic computer applications, including Microsoft Office and email. Strong written and verbal communication skills. Excellent attention to detail and organizational abilities. Ability to prioritize tasks and manage multiple requests. Professional attitude and a commitment to providing reliable customer support. Ability to work independently and collaboratively as part of a team. Work Schedule Full-time position. Work hours and location to be confirmed by the employer. How to Apply Interested candidates may submit a resume highlighting their relevant customer service, administrative, or order-processing experience. Selected candidates may be contacted to discuss their qualifications and the next steps in the hiring process. Pay: $24.70 - $29.50 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person

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