Order Manager, Digital Power

Job Description: Assistant II, Order Processing Services Alternate Job Title: Digital Power Order Manager Location: Franklin Tn. Schneider Electric is seeking a detail-oriented, customer-focused Assistant II, Order Processing Services to support the seamless execution of Digital Power orders from receipt through fulfillment. In this role, you will serve as a key point of coordination between customers, Sales, Order Services, Manufacturing Operations, Purchasing, and other internal stakeholders, ensuring orders are processed accurately, communicated effectively, and delivered on time. You will play an integral role in driving customer satisfaction while supporting operational excellence across the order lifecycle. Key responsibilities include managing order workflows, tracking order status, coordinating with cross-functional teams, resolving routine and moderately complex order-related issues, and supporting continuous process improvement initiatives. You will also ensure compliance with company policies, quality standards, and established business processes while maintaining a high level of accuracy and professionalism. The ideal candidate brings strong organizational, analytical, and problem-solving skills, along with a solid understanding of order management processes. Success in this role requires the ability to prioritize competing demands, build effective working relationships, and proactively address operational challenges in a fast-paced environment. This position offers the opportunity to contribute directly to Schneider Electric’s commitment to operational excellence, exceptional customer experiences, and continuous improvement. Required Qualifications Customer Focus Order Management & Coordination Cross-Functional Collaboration Communication Excellence Problem Solving & Decision Making Organizational Effectiveness Attention to Detail Accountability & Ownership Adaptability Continuous Improvement Preferred Qualifications 1–2 years of experience in customer service, order management, supply chain, project coordination, or a related business function. Experience supporting customer-facing order fulfillment processes in a manufacturing, industrial, or technology environment. Knowledge of Schneider Electric systems, including ESPS, SMS, and SAP S/4HANA. Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and PowerPoint. Demonstrated ability to manage multiple priorities and coordinate effectively across cross-functional teams. Continuous improvement mindset with experience identifying opportunities to improve processes and customer experience. (External) English Qualifications: What's in it for me? Collaborative team culture that values your contributions and supports your growth Hands-on experience in supply chain operations with real impact on customer satisfaction Exposure to end-to-end order fulfillment processes that build valuable career skills Flexible work options designed to help you succeed professionally and personally Ready to bring your skills to a team that's excited to welcome you? Apply today! Local Benefits (English): At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 0 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by sev…

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