Order Fulfillment Associate

Order Fulfillment Specialist - Full Time Position Title: Order Fulfillment Specialist Department: Fulfillment Reports To: Fulfillment Supervisor Job Summary: The Order Fulfillment Specialist is responsible for accurately and efficiently processing customer orders in the BuyWander warehouse. This includes picking orders, collating items, assisting customers with carryout, providing a welcoming environment for customers, and processing returns. Responsibilities: Order Picking: Retrieve items from warehouse locations according to pick waves using a smartphone and scanner. Verify order accuracy and ensure items are in good condition. Order Collation: Assemble picked items into customer orders and prepare them for customer pickup. Ensure all items are included in each order and are packed securely. Customer Assistance: Greet customers warmly and assist them with carrying orders to their vehicles. Ensure that every item is accurately scanned out before leaving the building. Provide excellent customer service and address any inquiries or concerns. Returns Processing: Process customer returns according to company policies and procedures. Inspect returned items for damage and update inventory accordingly. Warehouse Organization: Maintain a clean and organized fulfillment area. Ensure items are stored in their designated locations. Qualifications: High school diploma or equivalent. Previous experience in order fulfillment or a related field is preferred but not required. Strong attention to detail and accuracy. Excellent customer service and communication skills. Ability to operate a smartphone and Bluetooth scanner. Ability to lift and move heavy objects. Ability to understand direction and communicate with a supervisor. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift, carry, and move up to 50 pounds. Ability to bend, stoop, and reach. Ability to work in a fast-paced environment. Schedule and Wage: Monday-Friday, shifts are 8:30-5:00 and 10:30-7:00 $18/hour starting wage Interested candidates should submit their resume to Sebastian@buywander.com Job Type: Full-time Pay: From $18.00 per hour Work Location: In person

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