Order Fulfillment Assistant Manager

Description: Title: Order Fulfillment Assistant Manager Status: Full-Time, Non-Exempt Work Hours/Location: FSD Distribution Center M-F, 5am-1:30pm Department: Order Fulfillment Reports to: Order Fulfillment Manager Pay Range: $29 - $32 per hour POSITION SUMMARY The Order Fulfillment Assistant Manager at Feeding San Diego plays a key role in ensuring efficient and accurate order processing while supporting the organization’s mission to serve the community. Under the supervision of the Order Fulfillment Manager, this position oversees the Order Fulfillment team, ensuring smooth daily operations and adherence to organizational standards. The Order Fulfillment Assistant Manager provides administrative support, promotes team collaboration, and ensures a high level of service for our partner agencies. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed. Occasional evening or weekend work is required as a condition of employment. Team Leadership and Supervision Manage and oversee the Order Fulfillment team, ensuring productivity, accuracy, and adherence to organizational policies. Provide training, guidance, and support to team members to enhance performance and professional development. Monitor and prioritize daily tasks to ensure timely completion of orders, returns, and data updates. Administrative Support Process daily invoicing, returns, and adjustments with accuracy and efficiency. Update and maintain data across multiple platforms, including Microsoft Teams, Excel, and internal systems. Operational Oversight Collaborate with the Order Fulfillment Manager to plan and improve team workflows and processes. Coordinate with other departments to resolve agency order discrepancies, data errors, and other operational issues. Compliance and Reporting Ensure all Order Fulfillment activities comply with food safety, organizational, and regulatory standards. Assist in running reports and analyzing data to support decision-making and operational improvements. INTERACTION The position will interact closely with all Operations staff, and provide information to donors, agency representatives, and others from the community. The position also requires frequent interaction with all FSD staff and volunteers of our community. Requirements: EDUCATION/YEARS EXPERIENCE 3-5 years of experience in Order Fulfillment/Distribution Center environment. It is preferred that an applicant has an A.A. or B.A. degree from an accredited college with a concentration of course work in Business Management, Social Services, Receiving & Distribution Services or comparable course of study. KNOWLEDGE, SKILLS AND ABILITIES General knowledge of nonprofit organizational practices, food storage processes, record keeping and filing systems Operate a forklift, pallet jack, scissor lift, and dolly safely Proficiency in Microsoft Office, Word, PowerPoint, Excel and Outlook Passion for and commitment to Feeding San Diego’s mission to alleviate hunger and food insecurity Work with others who are from diverse backgrounds and have differing opinions TOOLS AND EQUIPMENT USED Electric pallet jack, forklift, manual pallet jack, dolly, computer, multi-line phone, copier, printer LICENSES/CERTIFICATIONS Must have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards. Must be able to obtain and keep a forklift and electric pallet jack certification. Training will be provided. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential f…

View the full posting and apply