Order Clerk
Miller Industries, LLCPay Range: $ 15.0000 - 30.0000 About Miller Industries: Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of. We are currently looking for driven individuals that share our vision. Some of the specific things that sets us apart from the rest include: Bonuses (twice a year) based on company and plant performance Regular performance evaluations and merit increases Tuition Reimbursement Professional Development programs Career Advancement opportunities Family Day Outings Free on-site Annual Health & Wellness Screenings 40 hours annually of paid sick time in addition to other PTO Overtime available Summary The Order Clerk will work under the leadership of the Order Fulfillment Supervisor, processing orders for after-market parts. Orders are placed continually to Miller Industries throughout the week, anyone filling this position must be punctual and reliable in their attendance to be successful at fulfilling the customer’s needs and be successful at this job. To fill this job for Order Entry Personnel, candidate must have computer and keyboard skills and must have good vocal communication skills. Key Responsibilities: Take purchase orders and order requests from the Central order inbox “Parts”. Review orders for accuracy. Ensure all necessary information is accurately entered into the system. Process urgent requests. Methods of shipment Variables that might require the order to be filled by other locations Call customers for clarifications of POs information when necessary. Enter orders into the ERP system with accuracy and attention to detail. Print orders and provide to the gatekeeper for orders being sent to the floor. Call all customers after orders are entered to inform them of the receipt of PO and that the order has been entered, costs and at that time relaying anticipated execution of the order as well as to verify the customer has no additional questions or concerns. Receive calls from customers to discuss status of existing orders and forward calls to the Customer Service Department at whatever time customers are requiring information of a technical nature. Follow up on customer concerns with other Business Units and other departments to be sure the company is moving forward with filling the customer’s needs. Open communication with the rest of the order fulfillment group, the order gate keeper and the order fulfillment team are crucial to the department working toward the necessary goals. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One to two years related experience or equivalent combination of education and experience. Intermediate level experience with MS Outlook, Excel, and Word. One year experience using LN. Ability to work independently and with a group. Demonstrated high-level competencies regarding judgment and decision-making skills. Proven ability to build solid, trus…