Operations Supervisor

Operations Supervisor – Warehouse Employment Type: Full-Time Seniority Level: Mid-Senior Level Schedule: Monday–Friday, 7:00 AM–5:30 PM, with two Saturdays per month from 7:00 AM–12:30 PM Direct Hire Salary Role - Base Salary -75K-85K + Annual Bonus and Full Compensation Package We are seeking an experienced and motivated Hands On Operations Supervisor to oversee daily warehouse operations in a 450,000 square foot warehouse. This individual will provide leadership, direction, and support to warehouse teams to ensure efficient operations, accurate order fulfillment, proper material put-away, daytime replenishment, and timely outbound shipments. The ideal candidate is a hands-on leader with strong organizational, communication, and problem-solving skills who can effectively manage a team of 15–30 employees while maintaining high standards for safety, productivity, quality, and customer service. Key Responsibilities Ensure appropriate staffing across all warehouse functions to support fluctuating operational demands and daily workload requirements. Manage and maintain facility quality processes, operational procedures, and performance standards. Ensure on-time shipping performance by working closely with direct reports to maintain accuracy and quality in receiving, order fulfillment, and outbound shipments. Oversee workforce realignment and scheduling activities to optimize staffing levels and operational efficiency. Identify opportunities to improve productivity, streamline processes, and support continuous improvement initiatives. Directly supervise shift leads and frontline warehouse associates, establishing clear expectations and accountability for team performance. Provide leadership, training, coaching, troubleshooting, and guidance to team members. Encourage employee development, leadership growth, and opportunities for advancement within the organization. Oversee warehouse facility maintenance, equipment upkeep, and supply requirements. Maintain a safe working environment and ensure compliance with all company safety policies and procedures. Communicate important operational updates and resolve issues effectively with internal and external customers. Conduct routine warehouse audits to ensure compliance with established procedures and operational standards. Perform other duties and responsibilities as assigned. Qualifications and Requirements Education and Experience: High school diploma or equivalent required. Bachelor's degree preferred. Minimum of three (3) years of supervisory or leadership experience, preferably in a warehouse or distribution environment. Experience operating sit-down and stand-up forklifts is a plus. Proficiency using tablets (iPad), Warehouse Management Systems (WMS), and internal business portals. Intermediate Microsoft Excel skills. Skills and Competencies: Strong leadership abilities with demonstrated experience coaching, mentoring, and developing employees. Ability to analyze operational data, identify performance gaps, and implement effective solutions. Excellent verbal and written communication skills in English, with the ability to communicate across all organizational levels. Strong customer service skills and the ability to maintain positive relationships with internal and external customers. Excellent organizational, time management, and problem-solving skills. Ability to manage competing priorities in a fast-paced warehouse environment. Strong understanding of warehouse operations, safety practices, and productivity standards. Physical Requirements The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Regularly use hands to handle objects, tools, and controls; reach with hands and arms; and communicate verbally. Frequently walk and stand, with occasional periods of sitt…

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