Operations Specialist

Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List , an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com Requisition ID: 21707 Remote Work Available: No Job Title: Retail Field Operations Specialist Department: Retail Operations Reports To: Senior Manager, Retail Field Operations Location: must reside in Atlanta, GA / Remote + Travel Role Summary: This position is responsible for supporting the Retail Field Operations Manager with operational procedures, systems, and business processes nationwide. Key Duties and Responsibilities: Assist with managing, facilitating, and increasing communication and efficiency between departments. Conduct field support and quality visits to ensure operational standards are met. Serve as the Subject Matter Expert (SME) for the states you support, pertaining to all systems and regulations. Provide recommendations to the Retail Field Operations Manager to improve operations and drive growth. Monitor daily productivity, recommending modifications to improve overall effectiveness of personnel and operations Assist with system and technology training and implementation. Support in the development of standard operating procedures to increase efficiency within the designated region. Assist with training and support to all Trulieve retail partners in the company. Identify needs and strategize operational plans for retail training, visual merchandising and store aesthetics, customer flow, product organization, and asset protection in retail locations. Participate in User Acceptance Testing (UAT) to validate updates and enhancements meet operational needs and function as expected. Provide support with new store openings to ensure the store and team are prepared for Grand Opening and understand operations moving forward. Visit retail establishments to ensure efficient and effective management as well as high performance sales. Other miscellaneous assigned projects and responsibilities as directed. SKILLS AND QUALIFICATIONS: Minimum of an associate degree is preferred Prior operations management experience, preferably in retail and/or customer service area, is a plus Self-starter with a history of pushing for deadline-driven results and deliverables Process improvement and documentation; Attention to detail; time-management, prioritization, and organizational skills Observant, analytical, inquisitive, and attentive Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels SAP and State required compliance/inventory management system knowledge preferred Must possess the ability to train, develop and evaluate a team Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices Able to understand and follow written/oral instructions ADDITIONAL MINIMUM QUALIFICATIONS: Must possess a valid driver’s license and pass a MVR background check Must be able to pass a level 1 and level 2 background check Must be at least 21 years of age Must function inde…

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