Operations Manager

COMPANY OVERVIEW: 

BOBCAT of Pittsburgh, a division of RECO Equipment Inc., is a full line distributor of compact equipment. Our product lines are supported by Parts and Service Departments at our 8 branches located in Pennsylvania and Eastern Ohio. NEWLY OFFERING: Grounds and Maintenance Equipment in addition to our BOBCAT core product line!

Check out our website for more information: www.bobcatofpittsburgh.com

We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Loyalty, Professionalism, Hardworking, and Solution Driven! 

RESPONSIBILITIES:  

• Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
• Manage cell and office phone accounts
• Work with technical trainer to facilitate training schedules
• Assist in training of personnel at branches on all aspects of the business
• Build maintenance contracts for sales support
• Work with Regional Managers on special projects
• Work with IT on special projects
• Other duties as assigned by management

RESPONSIBILITIES: 

Responsible for the efficient handling and control of the parts and service department. Manage day to day operations of the branch

• Manage and oversee all aspects of the facility
• Protect equipment and parts inventory
• Control PACE - (Profit after Controllable Expenses)
• Dispatch and control the service dept.- provide technician needs to complete jobs
• Manage Service labor
• Manage parts and service departments
• Build and sustain customer relationships
• Work with sales and rental department on distribution of equipment
• Manage account receivables as necessary
• Assure all invoices (a/p) are paid in a timely manner
• Perform branch safety inspections
• Maintain building and grounds, general maintenance and repairs
• Follow-up on service opportunities in a timely manner
• File warranty claims in a timely manner
• Manage performance of branch staff, complete annual reviews
• Other duties as assigned by management

REQUIREMENTS (Skills, Technology, and Physical Requirements)

• Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
• Previous management experience
• Basic computer skills
• Ability to read and understand financial statements
• Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
• The position of Branch Manager is classified as a safety sensitive position.